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Yealink Conference Phones

Score7.4 out of 10

17 Reviews and Ratings

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What is Yealink Conference Phones?

Yealink provides three models of conference phone: CP960, CP920, and IP CP860.

IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc.

CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup.

CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance can be increased up to 60ft using a pair of wireless microphones.



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Who Buys & Uses Yealink Conference Phones

Yealink Conference Phones Reviews

What users are saying about Yealink Conference Phones.
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The final solution for iphones

Incentivized
Verified User
Manager in Finance and Accounting (11-50 employees employees)

Use Cases and Deployment Scope

We have weekly meetings with our sister school in Tennessee and we also use it for meetings with our partner carriers. Communication and the ability to have clear communication is key to our type of business.
Our management team is constantly traveling and these phones make it much easier to have remote meetings.

Pros

  • Audio clarity
  • Noise reduction
  • ease of use

Cons

  • Bluetooth capability

Return on Investment

  • They were a big improvement over the polycoms
  • they allow us to use different carriers than the polycoms
  • The clarity has saved a lot of lost sales.

Alternatives Considered

Polycom SoundStation and Avaya Call Center Elite

Other Software Used

PanTerra Networks, Barracuda Firewall Insights

Yealink Conference Phones get the job done!

Incentivized
Verified User
Engineer in Information Technology (51-200 employees employees)

Pros

  • Easy-to-use menu interface
  • Bright and clear screen
  • Excellent call quality

Cons

  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.

Return on Investment

  • Helps the organization conduct meetings over the phone, rather than meeting in person.
  • Saves time to be able to communicate in a quick, thorough manner.
  • Helps everyone stay in touch and eliminates potential business downtime.

Other Software Used

Skype for Business (formerly Lync), Microsoft Teams, LogMeIn Rescue