TrustRadius Insights for Xpertdoc are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Users of Xpertdoc have found it to be a convenient and user-friendly tool for creating well-formatted word documents with different sections while maintaining consistent styles and fonts. They appreciate its simplicity and how it simplifies the process of generating professional quotes from Dynamics CRM, resulting in visually appealing outputs. Xpertdoc's ability to consume content generation templates with embedded data transformation and business logic has allowed users to confidently migrate from legacy publishing solutions to a more modern platform. This has not only reduced errors and processing time but also provided a more robust and efficient process overall. By replacing bespoke software, Xpertdoc has proven instrumental in improving internal workflows, reducing errors, and upgrading printers for more efficient production, replacing the IStream/Calligo Product Suite. It is extensively used by sales teams who rely on it to ensure proper documentation for clients, integrating seamlessly with their CRM systems and multiple data sources. Xpertdoc's multiple templates enable users to generate content quickly, regardless of complexity. The batch processing feature and automated flow are highly valued by users as they streamline document creation and enhance productivity. Additionally, Xpertdoc integrates smoothly with external software such as OneSpan, Sertifi, and Adobe Sign for electronic signature capabilities, offering further convenience to users handling employee documentation with digital signatures and document safety.
Xpertdoc has multiple templates that allow us to generate content in a few minutes, no matter whether the content is simple or complex. Batches products and an automated flow are the best features that I like about Xpertdoc. It also provides electronic signature by integration with external software like OneSpan, Sertifi, Adobe sign, etc.
Pros
Easy integration with other useful tools like SugarCRM, Microsoft Power Platform, Microsoft dynamic 365, salesforce, etc
Easy to use and anyone can adapt quickly
Responsive and very helpful team
Cons
Libraries management could be better
Needs expert help for initial setup
Likelihood to Recommend
The best part I found about Xpertdoc is its completely automated process, and it saves our valuable time. Our staff deal with documents and can create documents using premade templates that we need for more than 2 months if we are going to build from scratch. And another positive aspect of Xpertdoc is its friendly and helpful experts on their support and setup team.
My organization uses Xpertdoc in handling all the employee documentation which completes digitally signing paper as well their private document safety. Secondly, its used by our sales team as we are a service provide company, so we need proper documentation for our clients. Xpertdoc provides integration to our own CRM and it has many API library which connects to our multiple data source.
Pros
As we have our own CRM it easily gets integrated to our CRM, so its very easy for data handling and send dynamic data, charts, and analytics.
As its help our company documentation completely automatic
Cons
As I use it I find it a very good software for small scale industry.
Likelihood to Recommend
The specific scenarios based on my experience where Xpertdoc is well suited i.e. when we need proper documentation daily to present to our client as well we are hiring different candidates for different positions, so it helps my team to make the process smooth as well as secure which hiring process so quick.
VU
Verified User
Former Employee in Information Technology (11-50 employees)