TrustRadius Insights for Xoom, a PayPal Service are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliability: Users have consistently found the platform reliable, with many reviewers stating that they have experienced no issues in sending money internationally and domestically to any bank account at any time.
Currency exchange function: The currency exchange function provided by Xoom is highly valued by users, as it eliminates the need to worry about currency conversions. Several reviewers have mentioned this feature as a key advantage of using Xoom for their money transfers.
Frequent updates during transactions: Many users appreciate the frequent updates provided by Xoom during the transaction process. This enhances transparency and keeps them informed at every step. Reviewers find these updates helpful in tracking their transfers and ensuring a smooth experience.
Xoom enables me to send both domestic and international funds quickly to my suppliers.
Pros
Make money transfer
Receive money from international clients and suppliers.
Pay my bills
Cons
The amount of money is limited for a transfer
Fees can be high sometimes (even higher than competitors)
It can take more than 5min sometimes
Likelihood to Recommend
Xoom is really well to transfer money for my suppliers (I have suppliers in Africa and Asia), and it's fast. Moreover, I'm feeling totally confident using it as my data are protected with security thanks to the security encryption. It's less appropriate if you need to send a bigger amount of money, there is a limitation. And the exchange rate is not always the best compared to the competitors.
I had already been using PayPal for a very long time. I looked into ways to pay directly using bank accounts and Xoom seemed to do the trick. I found it easy to use and the customer support and the technical support are very good.
Pros
Customer support
Service
Ease of use
Technical help
Cons
More people need to know about it.
Awareness
Marketing
Likelihood to Recommend
Because I had already been using PayPal for many years, it was easy to transition to Xoom, a PayPal Service whenever necessary. Sometimes there are users who do not have a Paypal account but want money or funds transferred. This seems to fit the bill. Also, the customer support and the technical support are both very good.
We use it for payments. It helped a lot with our payment experience and it was easy to integrate it into our platform as it's easy to add it to the platform. Some use cases where we use it it's for paying into any currency the user wants without having to convert the money itself. Just pay through this service in your normal currency and the service takes care of the rest.
Pros
Payments
Exchange currencies
Currencies
Fast and safe payments
Cons
Add more providers to your reload service
Likelihood to Recommend
For fast and secure payments this is the best choice. It's trusted by most of the banks so all transfers will work and there won't be any extra charges. Pay into your local currency and the rest it's taking care of, no need to worry about exchange currencies or any of that.
VU
Verified User
Consultant in Information Technology (1-10 employees)
