Xerox DocuShare

It is used by the whole organization in the USA (17 sites). It eliminated our paper archives and halted the flow of documents to paper storage. The primary users are administrative workers in accounting and finance, customer service, IT, safety, legal and other administrative departments. To a somewhat lesser extent manufacturing operations use it to store safety and quality documents. There are roughly 4 million documents stored in over 118,000 collections on the site. We have upgraded the server multiple times to handle the increasing work load.

Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US.