TrustRadius: an HG Insights company

XeneX SOC-as-a-Service Reviews & Insights

Score10 out of 10

2 Reviews and Ratings

Reviews

2 Reviews

Great Product

Rating: 10 out of 10

Use Cases and Deployment Scope

We needed 7/24/365 monitoring of our infrastructure, cloud, O365, GCP, and EDR. We do not have the resources, platform, or expertise to do this on our own or for our customers. XeneX SOC-as-a-Service solved this problem for us.

Pros

  • They are very good at incident detection and management. We have been impressed with their ability to detect incidents, inform us in a timely manner, and help us remediate.
  • The platform is modular but integrated. So it allows us to add or remove services easily and as needed. This flexibility helps us with our budget and priorities.
  • XeneX SOC-as-a-Service offers the best value. We compared in a number of providers in their space. What we found out is that XeneX SOC-as-a-Service was the only company that has all the services we need in one platform but cost-effectively. In our due diligence we discovered that others did not have all the functions and cost significantly more. We have to find and manage multiple of other vendors to accomplish the same results and higher costs.

Cons

  • The only areas of improvement that we can mention is that they are on top of everything and expect us to move as quickly as they do which sometimes is not possible or practical for us.

Likelihood to Recommend

XeneX SOC-as-a-Service can collect information from any source. So any requirements can be met. However, it may not be the best fit for the smallest interest (companies below 10-20 employees) due to the sophistication of their platform.

Very satisfied with XeneX SOC-as-a-Service!

Rating: 10 out of 10

Use Cases and Deployment Scope

We brought on XeneX for our cybersecurity and network protection needs. We looked at a number of similar vendors that offer these services and we thought that XeneX would be the best and we could not be happier. They help us with ransomware protection, security breaches, and all around network protection. We feel that our needs are being met and with a friendly and responsive team.

Pros

  • Communication -- we are able to reach someone at all times.
  • Service -- they do all that they say they will do and more.
  • Protection -- we feel protected with their services and product offering that is tailored to our needs.

Cons

  • We do not have any suggestions for improvement
  • Xenex has exceeded our expectations
  • We are very satisfied with their service

Likelihood to Recommend

We believed that XeneX was the right partner for us because of their extensive offering and their attentiveness to our needs. They listen and are able to tailor their product to our needs and the protection of our company. They help us with all facets of our online and cyber security. Their team was responsive throughout the process and the eight months that we have been with them has been great. Highly recommend!
Vetted Review
XeneX SOC-as-a-Service
1 year of experience