Xactly AlignStar Manufacturing Reviews & Insights

Score5.9 out of 10

17 Reviews and Ratings

Community insights

TrustRadius Insights for Xactly AlignStar are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Territory Mapping Benefit: Users have expressed satisfaction with the ability to outline territory borders at the zip code level, aiding in the alignment of territories with Salesforce accounts. This feature enhances efficiency in managing sales regions effectively.

Exporting Capabilities: Several users have found value in the functionality that allows them to export territory files for external system use, facilitating seamless synchronization with forecasting and reporting tools beyond Salesforce. This streamlines data management processes.

Cost-Effective Solution: Reviewers have noted that the software offers an economical option compared to alternatives, making it a budget-friendly choice for optimizing territories. The affordability factor adds significant appeal for businesses looking to enhance their territory management strategies.

Xactly AlignStar Reviews

6 Reviews

ManufacturingPharmaceuticals2Medical Device3Biotechnology1

Little Old and Slow, but Great Product Overall

Rating: 7 out of 10

Incentivized

November 20, 2019

Use Cases and Deployment Scope

My department uses Xactly AlignStar to create and maintain our field sales territory alignments. We also use it to generate detailed maps for our field sales teams, training department, and recruiters. We are able to import data into the program to make sure our territories are balanced. The additional tools also allow us to determine travel times and ideal rep locations.

Pros

Detailed label options by ZIP code. I know the immediate impact of moving a single ZIP code.
Territory Optimizer. If we are having trouble figuring out the correct configuration for a particular area, its helpful to see what the program suggests. It may come up with something we hadn't thought of yet.
Custom layers. I am able to mark the previous territory boundaries, so if we want to undo a change, I know exactly where we started from.

Cons

After making a change, I have to zoom in or out in order to get the territory labels to update.
I would love to be able to have two different instances open at once. Sometimes we need to compare two different scenarios side by side.
Overall, the product looks and feels a bit slow and out-dated.

Likelihood to Recommend

Xactly AlignStar has worked very well for us in the past as the tool we use to realign our territories as we grow our field sales team. We are a rapidly growing company and this tool has been great to use each time we expand. However, it would be great if we could somehow incorporate our call plan details into these maps to provide a useful tool to our field sales reps when determining their routing.

Lisa Kaplan

Principal Sales Operations Analyst in Finance and Accounting at Insulet Corporation (Medical Devices, 1001-5000 employees)

Vetted Review

3 years of experience

Align "Catch a" Star

Rating: 7 out of 10

Incentivized

November 20, 2019

Use Cases and Deployment Scope

Each year we redefine territories for our sales in the US. AlignStar gives us the ability to "right size" territories to ensure proper account alignment and territory coverage.

Pros

territory realignment
realign accounts to sales team
geographic representation
territory scorecard

Cons

updates on territory maps to the field is sometimes slow.

Likelihood to Recommend

Xactly AlignStar works well when your account base is spread over a broad geographic area.
AlignStar is not as effective for those on the Road using a ablet or smart device.

Randall Lee

Senior Financial Analyst in Finance and Accounting at Allergan (Pharmaceuticals, 10,001+ employees)

Vetted Review

2 years of experience

View profile

1 year AlignStar Desktop

Rating: 4 out of 10

Incentivized

November 12, 2019

Use Cases and Deployment Scope

Used to territory align our sales reps based on known opportunities and current customers.

Pros

Ability to split territories or regions into subsections.
Hierarchies to align managers with reps.

Cons

Software is very slow, often crashes my computer.

Likelihood to Recommend

AlignStar works well when there's only one user or stakeholder to view the territory alignments. I only used the desktop application, but it was very difficult to share territories with the sales reps without just screenshotting the application.

Verified User

Analyst in Corporate (Medical Devices company, 201-500 employees)

Vetted Review

1 year of experience

Xactly Alignstar single year user

Rating: 3 out of 10

Incentivized

November 6, 2019

Use Cases and Deployment Scope

Used within the Commerical Operations team to align the global sales team around territories.

Pros

Xaclty Alignstar optimization tool is handy. 1 click optimization where you can weight 2 different variables
Great support team. Always willing to get on the phone and walk you through specific problems

Cons

Very clunky software. Looks like it's from the 90s.
Unresponsive sales representatives. Terrible at communicating.

Likelihood to Recommend

Appropriate for a very basic alignment software. A bit expensive compared to market competitors. Probably more useful if you are starting from a blank slate, but less useful if you already have existing territories where you need to add more reps.

Verified User

Employee in Corporate (Medical Devices company, 201-500 employees)

Vetted Review

1 year of experience

Does Xactly what it is supposed to!

Rating: 8 out of 10

Incentivized

June 18, 2019

Use Cases and Deployment Scope

We are using AlignStar to strategize our sales alignments and overlays for compensation. It is used only in the commercial organization - sales, marketing, etc. We use this to appropriate quotas and ensure fairness across the field.

Pros

Optimization
Data loading
Good UI

Cons

Aesthetics
Too much configuration
Querying

Likelihood to Recommend

AlignStar excels in the ability to manage simple of complex alignments. The optimizer has changed our lives!!

Verified User

Analyst in Sales (Biotechnology company, 501-1000 employees)

Vetted Review

1 year of experience

thanks for a great product

Rating: 10 out of 10

Incentivized

June 12, 2019

Use Cases and Deployment Scope

We use Xactly AlignStar (AS) to map, realign, change zips and do everyday maintenance. We also use AS to suggest new territory alignments with the suggestion of territory expert.

Pros

Supports zip to terr
Makes good suggestions for possible realignments
Reports on summary data

Cons

Would like more than 2 sort dimensions
Would like more than 2 weightings
Better maps on PPT

Likelihood to Recommend

Works great in Pharma. The software is great at suggesting possible realignments, and is very easy to use. I'd like to see better advanced training options for experienced users.

David Richards

Sr Director Comm OPS in Sales at Lupin (Pharmaceuticals, 201-500 employees)

Vetted Review

5 years of experience

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