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Xactimate

Score8.2 out of 10

6 Reviews and Ratings

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What is Xactimate?

Xactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.

Categories & Use Cases

Reviews

What users are saying about Xactimate.
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Great for Contractors who work with Insurance Companies

Incentivized
Emerson ReevesView profile
Owner of Emerson Home Services (1-10 employees employees)

Pros

  • Since Xactimate is used by Insurance Companies, the pricing lists are constantly updated. This means we will almost always have up-to-date pricing that matches the Insurance Companies.
  • The ability to print different styles of reports is very valuable. Depending on who the report is for, you can exclude or include certain things accordingly.

Cons

  • My supplement team let me know the training styles (for the beginner course) varied wildly depending on what instructor you got. The ones who took the course twice said they learned quite a bit from taking it twice as each instructor is so very different regarding teaching styles.
  • Also, I think it would be wise to have a "computer basics" quiz that each training applicant must pass before they can sign up for the training course. All my people said it was frustrating to have our company pay so much for training when the whole class was slowed down by those who weren't familiar with the basics of a computer. Example: Right click vs. Left Click

Return on Investment

  • We were able to procure over 110K worth of additional funds due to supplements submitted and approved by Insurance companies last year (2017).

Other Software Used

QuickBooks Enterprise Solutions

Love it or hate it. Use it

Incentivized
Gavin Scott-MillerView profile
Director Of Operations in Professional Services at Zoë Facility Services (51-200 employees employees)

Use Cases and Deployment Scope

Xactimate is the industry standard in restorative reconstruction. It is industry standard for a reason. It does an incredible job of allowing and facilitating communication between multiple affected parties and allows for everyone to stay above board and get to the part of every process - getting the job done.

Pros

  • Database of actionable items & pricing.
  • Scope of work creation.
  • Communication between other platforms.

Cons

  • Improvments in usability in website application.
  • Ease of use for customization.
  • Training for this platform.

Most Important Features

  • Scope of work creation.
  • Pricing organization.
  • Effective syncing and communication.

Return on Investment

  • Clear communication with all stakeholders.
  • High pricing for smaller scaled operations - ROI can be long.
  • Training team members is an investment.

Other Software Used

Fleet Complete, Fiix, by Rockwell Automation

Xactimate delivers on itemized bills and estimates

Incentivized
Cindy Pierre
Office Manager in Finance and Accounting at Servpro of Pompano Beach (1-10 employees employees)

Pros

  • Itemizes services.
  • Itemizes products.
  • Helps us to create scopes for projects.

Cons

  • I am not aware of anything that needs improvement.

Return on Investment

  • Positively helps us to come up with an accurate to near-accurate bill for services.
  • Makes charges clear to understand and read.