Xactimate Reviews and Ratings

Rating: 8.2 out of 10

Score

8.2 out of 10

Community insights

TrustRadius Insights for Xactimate are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Sketching and Line Item Inclusion: Many users have expressed appreciation for Xactimate's capability to sketch and include line items in both sketch view and item view. This feature has been found extremely helpful by reviewers in their estimation work, allowing them to visually represent the project and accurately calculate costs.

Standard Industry Pricing and Professional Reports: The availability of standard industry pricing as well as professional reports tailored for adjusters and customers is highly valued by a significant number of users. These pricing resources ensure that estimations are based on accurate market rates, while the professional reports enhance communication with stakeholders, providing detailed breakdowns of costs.

Easy-to-Learn User-Friendly Software: Numerous users have praised Xactimate for being an easy software to learn. Its intuitive interface and straightforward navigation system make it accessible even to those without extensive technical knowledge. Additionally, users appreciate the regular updates that introduce new tools and features, ensuring that Xactimate remains user-friendly while keeping up with industry demands.

Reviews

3 Reviews

Love it or hate it. Use it

Rating: 9 out of 10

Incentivized

March 26, 2022

Use Cases and Deployment Scope

Xactimate is the industry standard in restorative reconstruction. It is industry standard for a reason. It does an incredible job of allowing and facilitating communication between multiple affected parties and allows for everyone to stay above board and get to the part of every process - getting the job done.

Pros

Database of actionable items & pricing.
Scope of work creation.
Communication between other platforms.

Cons

Improvments in usability in website application.
Ease of use for customization.
Training for this platform.

Likelihood to Recommend

Xactimate is an industry-standard piece of software that is utilized for communication between insurance agencies and restorative drawing and restoration companies. Basically, it is a requirement to be used 90% of the time in these circumstances. If you are a new start-up and are doing your work based on referrals only not associated with insurance Xactimate will likely be a large bite for you to chew.

Gavin Scott-Miller

Director Of Operations in Professional Services at Zoë Facility Services (51-200 employees)

Vetted Review

1 year of experience

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Xactimate delivers on itemized bills and estimates

Rating: 10 out of 10

Incentivized

November 25, 2019

Use Cases and Deployment Scope

Xactimate is being used by our estimators to itemize bills for our projects. It is a very important software for our business and enables us to bill customers.

Pros

Itemizes services.
Itemizes products.
Helps us to create scopes for projects.

Cons

I am not aware of anything that needs improvement.

Likelihood to Recommend

Xactimate is good for coming up with estimates for restoration and construction projects. It helps us to figure out what the industry standard rates are for services, products and labor hours.

Cindy Pierre

Office Manager in Finance and Accounting at Servpro of Pompano Beach (1-10 employees)

Vetted Review

Great for Contractors who work with Insurance Companies

Rating: 9 out of 10

Incentivized

October 15, 2018

Use Cases and Deployment Scope

We use Xactimate to produce full roof replacement reports as well as for supplements to match Insurance Companies reports and pricing regarding roof repairs and roof replacements. Only the Supplement Division uses the software, but they also produce full reports before any work is performed, not just supplements after the fact.

Pros

Since Xactimate is used by Insurance Companies, the pricing lists are constantly updated. This means we will almost always have up-to-date pricing that matches the Insurance Companies.
The ability to print different styles of reports is very valuable. Depending on who the report is for, you can exclude or include certain things accordingly.

Cons

My supplement team let me know the training styles (for the beginner course) varied wildly depending on what instructor you got. The ones who took the course twice said they learned quite a bit from taking it twice as each instructor is so very different regarding teaching styles.
Also, I think it would be wise to have a "computer basics" quiz that each training applicant must pass before they can sign up for the training course. All my people said it was frustrating to have our company pay so much for training when the whole class was slowed down by those who weren't familiar with the basics of a computer. Example: Right click vs. Left Click

Likelihood to Recommend

As we are mainly a roofing company, this program is very well suited to our needs working with insurance companies. More than anything else, we use it for supplementing for roofing code items after a full roof replacement has been performed. It is not so well suited for small repairs we quote for siding or even roof repairs.

Emerson Reeves

Owner of Emerson Home Services (1-10 employees)

Vetted Review

2 years of experience

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Reviews and Ratings

Great for Contractors who work with Insurance Companies

Rating: 9 out of 10

Incentivized

October 15, 2018

Use Cases and Deployment Scope

Pros

Since Xactimate is used by Insurance Companies, the pricing lists are constantly updated. This means we will almost always have up-to-date pricing that matches the Insurance Companies.
The ability to print different styles of reports is very valuable. Depending on who the report is for, you can exclude or include certain things accordingly.

Cons

My supplement team let me know the training styles (for the beginner course) varied wildly depending on what instructor you got. The ones who took the course twice said they learned quite a bit from taking it twice as each instructor is so very different regarding teaching styles.
Also, I think it would be wise to have a "computer basics" quiz that each training applicant must pass before they can sign up for the training course. All my people said it was frustrating to have our company pay so much for training when the whole class was slowed down by those who weren't familiar with the basics of a computer. Example: Right click vs. Left Click

Likelihood to Recommend

Emerson Reeves

Owner of Emerson Home Services (1-10 employees)

Vetted Review

2 years of experience

View profile