#1 most frequent
United States of America
79.3%9,901 installations of 12,484
What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Categories & Use Cases
Videos
Top Performing Features
Response tracking
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
Category average: 8.7
Data export
Data collected within the tool can be exported to another program for additional reporting/analysis.
Category average: 8.9
Standard reports
Includes canned reports that allow users to generate and share accurate survey results.
Category average: 8.2
Areas for Improvement
Vendor-offered crowdsourcing
Vendor offers access to an audience or panel of respondents.
Category average: 8.1
Themes
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
Category average: 7.1
Custom logo/branding
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Category average: 8.5
Who Buys & Uses Wufoo
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
4.4%548 installations of 12,484
#3 most frequent
Canada
3.4%430 installations of 12,484
Wufoo - Silly Name, Great Product!
Pros
- Wufoo creates neat and user-friendly online forms.
- Wufoo helps us effectively gather data from our constituents.
- Wufoo helps us implement our annual events.
Cons
- Wufoo could improve their design options.
- Wufoo could perhaps explain their name better (maybe a tagline?).
Return on Investment
- Wufoo has helped us maintain morale among our staff by effectively keeping track of vacation time and time-off requests.
- Wufoo has helped us implement conferences every year, in which we have seen an increase of attendees.
Alternatives Considered
Formstack Forms and Church Community Builder
Other Software Used
Todoist: To-Do List & Task Manager, Google Drive, Church Community Builder, Proclaim
Usability
Wufoo - Funny name but it makes forms easy and professional
Pros
- Very user-friendly. I think a 10-year-old can create a form with ease. That's how simple it is.
- Customer service is very prompt. I've never had any issue with being assisted.
Cons
- I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot.
- I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing.
Return on Investment
- User-friendly.
- Customizable.
Other Software Used
Trello, Zello for Work, EmailMeForm
Wufoo: Budget-friendly, flexible forms
Pros
- Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
- Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
- Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
Cons
- Visual / Design: The visual UX is kind of boxy and very basic. It feels a little like typewriter on plain type paper. (You can customize the form with custom HTML, but for our applications, it's not worth hiring a designer for that.)
- Composing the form / form builder: Sometimes the user navigation & guidance in selection isn't so straightforward. You can figure it out, but it might take you a trial and miss to get exactly the option that you're looking for.
- There's a way for you to redirect your form and create conditional paths for users that move through your form - but this area is separated from the form building area itself, so it's easy to create a form and then miss this part of the form building (you have to look for it, and you have to be diligent about checking this in process as you edit your form.)
Return on Investment
- Positive for us: This software has saved us many, many hours and helped us systemize our business.
- Positive for our clients: This software has saved THEM many, many hours and helped us better understand their audiences or demographics when we wanted to know more.
Alternatives Considered
Typeform and Google Forms
Other Software Used
GoDaddy, Bluehost, Weebly
Usability
Great easy-to-use survey tool
Pros
- Easy of use
- Rich feature set
Cons
- The interface looks old and is not update for some time (apart from the new home page)
- Themes are lucking complex customizations (still they are very easy to use)
Return on Investment
- It provides an easy, fast, and cheap way to perform surveys
Alternatives Considered
SurveyMonkey
Other Software Used
Jira Software, Firebase, Moosend, ActiveCampaign
Wufoo is always a solid choice for freemium and low-cost forms
Pros
- Great pricing
- Extensive list of native integrations
Cons
- Wish there was more customizability with how the form looks embedded on a website.
- Wish there was better onboarding or a smaller learning curve for more advanced customizations.
Return on Investment
- Making it easy, quick (and sometimes free) to build a form or two when otherwise we'd need expensive development.
- Keeps the flow of information in our important systems updated immediately, keeping our marketing process efficient.
Alternatives Considered
Typeform, Zoho Forms and JotForm
Other Software Used
JotForm, Zoho Forms, Typeform
