TrustRadius Insights for Worldline Global Collect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Wide range of payment methods: Users have praised the platform for its extensive selection of pre-built payment methods, providing businesses with flexibility. This feature has been mentioned by multiple reviewers and enables businesses to easily accept payments from various sources, enhancing the overall payment experience for customers.
Native extensions for popular e-commerce platforms: Reviewers appreciate the fact that the platform offers seamless integration with popular e-commerce platforms like Magento 2 and Salesforce Commerce Cloud through native extensions. This integration capability has been highlighted by several users as a time-saving feature that eliminates the need for additional development work.
Usable admin interface: The usability of the admin interface has received positive feedback from users. Multiple reviewers have mentioned that the user interface of the administrative dashboard is designed in a way that is easy to navigate and understand. This aspect has proven helpful for businesses as it allows for efficient management of payment-related tasks.
We were looking for a tool to help us getting our ecommerce payments in. We wanted a platform that would allow us to handle our own risk assessment and needed a regional payment platform to process payments in different currencies. We endded up implementing Ingenico ePayments in 14 ecommerce websites in central america.
Pros
Payment processing
Reporting
CSV reports for payment consolidatiuon
User management
platform security
Cons
Look and feel
More information about the transaction/payments
Cost of the tool
Likelihood to Recommend
This company has the biggest number of payment terminals in the world, so we went with them because it must have the most data available. And the tool does the work very well, it just feels a bit outdated or not on the cutting edge side but really works for what you need it to do. We had some hiccups in setting the rules up and the integration, might not be the simplest one to do but in the end the integration worked well.
In my previous company, we develop and manage more than 80 eCommerce platforms for different customers. Ingenico was the digital payment solution used in the vast majority of those. It was used to process any kind of payment like Credit Cards, e-wallets (Paypal, Alipay, etc.) but also Banks Transfers and SEPA Direct.
Pros
Provides lots of out of the box payments methods
Has native extensions for Magento 2 and Salesforce Commerce Cloud
Has a usable admin intefrace
Cons
The tech documentation has improved over the years but sometimes is still lacking
On a lot of eCommerce platforms the integration should be done by hand
Likelihood to Recommend
Ingenico ePayments is probably one of the biggest players in the world of Payment Gateways. It provides a lot of out-of-the-box features and payment solutions that are always appreciated by any consumer. It's PSD2 compliant and works worldwide, so you don't have to worry if your website is going international. Integration, however, could be tricky if you are not using a technology supported by the platform.
VU
Verified User
Team Lead in Information Technology (201-500 employees)