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WorkRamp Reviews and Ratings

Rating: 8.4 out of 10
Score
8.4 out of 10

Community insights

TrustRadius Insights for WorkRamp are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

WorkRamp has found value across multiple departments, allowing for easy content sharing and increased efficiency. Sales managers have been able to fill knowledge gaps through self-directed learning on the platform. The software facilitates quicker and more effective onboarding and ramping up of new employees at scale. It serves as a centralized platform for internal and external training, keeping content up-to-date. Existing employees have documented their historical knowledge, benefiting new hires. WorkRamp is also used as a centralized location for primary learning materials, making enablement easier. Users have discovered additional learning courses through the platform, enhancing their learning experience. It provides outstanding customer service and a robust product offering. WorkRamp streamlines onboarding, creates a new learning and development department, and simplifies the onboarding process for new sales hires. It also serves as a content management system, enables the development of comprehensive onboarding programs, supports training and enablement initiatives, and consolidates information in one location. Users have found value in using WorkRamp for both internal and external training purposes. The software supports the creation of short resources and interactive quizzes, acts as a single repository for information, and helps users become better agents by providing detailed information and reminders for improvement. It assists in organizing tasks and projects, promotes transparency within teams, simplifies training for offsite teams, diffuses company policy changes, aids in creating learning resources, improves sales techniques, enables structured learning reinforcement through tests, makes it easier to learn updates by allowing repeated review, streamlines customer service question answering, offers an approach that teaches and tests as it goes along. In addition to these functions, users utilize Workramp to: build onboarding modules and product tutorials; certify team members; train at scale; manage team training; document processes; support SCORM; create customized material; automate processes; minimize new hire time to value; improve engagement and scalability of training; scale knowledge access; align teams; provide quick and accurate reporting; reduce certification time for sales teams; ensure asynchronous feedback and coaching; keep teams informed and up to speed; facilitate tracking of lesson performance and completion; improve productivity and performance through content delivery; organize and make sales content discoverable; convert in-person training to online self-paced training; support the delivery of training quickly and collaboratively; deliver educational and engaging material while tracking areas for improvement; consolidate system for departments to create training materials of their own.

Reviews

4 Reviews

WorkRamp allows you to manage Employee Training "On the Go"

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use WorkRamp for employee onboarding and continuous training. It allows us to consolidate our knowledge bank and organize it into bite-sized segments for our employees to consume at their own pace. It is very easy to use and create new training modules so the scope of business cases are truly limitless, given the flexibility of that platform.

Pros

  • Employee onboarding
  • Continuous Training
  • Ad Hoc Training Assignments

Cons

  • Tracking of progress completion glitches and doesn't accurately record the progress made when sessions time out

Likelihood to Recommend

WorkRamp is well suited for Employee Onboarding, Continuous Training, and Ad Hoc training assignments. We specifically use it to roll out training on new products that roll out so that we don't tie up hours of people's time to meet in person and roll it out in a live setting.

Vetted Review
WorkRamp
2 years of experience

Great employee onboarding tool

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use WorkRamp to educate our internal employees when they are new, and also for rolling out new features or training modules across the company. In addition, we also use it as an onboarding tool for our external partners. The main business problem we address is the onboarding process for new hires, but we also use it to educate existing employees from time to time.

Pros

  • Flow of information
  • Ease of use
  • Segmenting information

Cons

  • Searchability
  • Repeatability

Likelihood to Recommend

WorkRamp is a great tool that is easy to use and manage. Especially for trainings that need to be done once it is easy to set them up and make them flow together, set out different topics, link to internal documents, etc. For trainings that you want people to be able to repeat or refer back to often, it is not the best solution. It's hard to go back and find a specific module or section of a module once you have completed it unless you know exactly where to look.

Makes training and learning fun again!!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use WorkRamp as a resource to create and hold all of our learning and training resources for certain departments in the company. WorkRamp alleviates the many links and websites we had to keep track of to find information throughout the departments and brought them all to one location which allows us easier assess to answer questions in the customer service department for me.

Pros

  • WorkRamp is very easy to read and maneuver the site.
  • WorkRamp allows you to upload or create learning resources very easily.
  • WorkRamp makes it very easy to find tagged information for different departments.

Cons

  • Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.

Likelihood to Recommend

WorkRamp is extremely helpful for organizations that have a lot of training information and resources and may need an easy and accessible way to not only share this information but also monitor, test, and follow up with colleagues.

Love this product!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use WorkRamp to onboard new employees, train sales reps on sales plays, and use the platform for continued education.

Pros

  • Customer service.
  • Drag-and-drop course creation.
  • Great UX/UI for both users and admin.
  • Salesforce integration.

Cons

  • Reporting.
  • Automation.

Likelihood to Recommend

WorkRamp is great for any team that requires any sort of training - whether that's in onboarding or continued education. It's also especially helpful for teams that don't have an instructional designer or don't have a lot of time to spend on building courses. WorkRamp makes it easy!

Vetted Review
WorkRamp
2 years of experience