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Workmate Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Reviews

3 Reviews

It worked for us - Workmate - People Management Solutions

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Workmate for one of our enterprise modules where we are getting support from the Workmate team in terms of staffing & E2E enterprise solutions. We have been through a great collaborative phase where we have received a very positive response from Workmate with their extensive suite of automation and workforce who have been able to be of great help to us in delivering quality projects lately. The Workmate model is very scalable and flexible enough to be able to adapt to tough business scenarios as well. The product suites provided by them have proven to be very well built and can be easily integrated with other applications.

Pros

  • Scalable
  • Robust and extensive.
  • Low cost enterprise solutions.

Cons

  • Customer Support team.
  • Schedule Management.
  • UI modelling.

Likelihood to Recommend

Workmate was able to design a very robust B2B enterprise solution for us by providing a set of highly skilled professionals with market knowledge and technical expertise. The solution was well supported and built with a very good level of security and encryption. We received very good feedback from our customers on the solution built by the team.

VU
Verified User
Team Lead in Information Technology (10,001+ employees)
Vetted Review
Workmate
3 years of experience

Tracking performance was almost too easy.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

In one of the previous campaigns in the company, we used Workmate as our main taskforce monitoring software. It was handy to manage the shifts and see the performance of our teams while also being very easy to use, being able to use it on the phone is a high plus that makes everyone's life so easier as we work mainly in a home office environment.

Pros

  • Tracking time and attendance.
  • Monitoring of task force.
  • Implemented payroll options.

Cons

  • User interface.
  • Overall design.
  • Tracking could be better.

Likelihood to Recommend

As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.

VU
Verified User
Supervisor in Customer Service (10,001+ employees)
Vetted Review
Workmate
1 year of experience

Workmate is the best tool for payroll management

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It was always a problem for us to make the payroll of the employees because we could not have good control of the attendance and absences of the employees. With Workmate it became much easier to have control over the times and days worked, and we could avoid calculation errors.

Pros

  • The employee time tracking function has allowed us to minimize and even avoid payroll errors.
  • We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
  • Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.

Cons

  • We are having problems with printing checks, we are verifying if it is a system problem or a problem with the company's internal computers.
  • The software was a little confusing at first, we had a hard time adapting to it.
  • Their customer service is not very attentive, we tried to call several times and they never gave us an answer.

Likelihood to Recommend

Workmate has helped us a lot in the failures we had in the payroll, which was one of the biggest problems we had in the department and of which there had already been complaints from employees. But since we have this software in the office, employees are already satisfied with their payments and we in the department are happy to use it.

AC
America Castañeda
Division Sales and Marketing Manager in Marketing at American Residential Services (5001-10,000 employees)
Vetted Review
Workmate
1 year of experience
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