Woopra Professional, Scientific, and Technical Services Reviews & Insights

Score3 out of 10

23 Reviews and Ratings

Community insights

TrustRadius Insights for Woopra are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Real-time Updates: Many reviewers have emphasized the significance of Woopra's real-time updates in user analytics, stating that it is critical for quick follow-ups on opportunities and for customer success to support individual users. This feature has been praised by a significant number of users.

Extensive Integrations: Woopra's extensive list of turnkey integrations, including Marketo, SalesForce, and Slack, has received high praise from multiple users. These integrations were highly valued for their convenience and usefulness. Several reviewers specifically mentioned how these integrations enhanced their experience with Woopra.

User-Friendly Interface: Woopra's user interface has garnered positive reviews from many users. They described it as the best out there, praising its user-friendliness, easy navigation, and minimal learning curve. The intuitive design of the interface was particularly appreciated by reviewers who found everything easily accessible and at their fingertips.

Reviews

4 Reviews

Professional, Scientific, and Technical Services

Gain detailed insight with ease

Rating: 7 out of 10

Incentivized

May 2, 2018

Use Cases and Deployment Scope

Woopra is used to monitor user pathways, funnels, most viewed pages, retention rates. It solves the problem of knowing who visits our site and why.

Pros

Visit history of individual people (actual pages visited)
Daily stats on people by filtering measure
CSV downloads of data

Cons

Lack of documentation and definition (what does 'x' mean?)
Setup of funnels - inconsistent results (a lot of conditions have a time related rule, but this is not made particularly clear)
New Woopra (I like the old version much better)

Likelihood to Recommend

Well suited for organisations who are not particularly keen on Google Analytics (GA) and are trying to understand how people use their site (and have the time to delve into the detail). If you just want the high-level figures, it's probably not worth the cost. The cost increases significantly as you hit a set threshold of page views.

Verified User

Analyst (Research company, 1-10 employees)

Vetted Review

2 years of experience

Woopra Is Simple And Powerful

Rating: 10 out of 10

Incentivized

April 23, 2018

Use Cases and Deployment Scope

We use Woopra to monitor our company website data. We then take the data Woopra collects on our site visitors to make informed decisions on changes and improvements to our web site's flow based on the behavior identified in Woopra. We also build profiles on users based on their page visits once they convert.

Pros

Woopra does a great job showing you stats for specific site visitors.
The install and setup process is very easy and intuitive.
Woopra does a fantastic job showing the technology being used my our visitors.
I love Woopra's ability to show geographically where a user is located.

Cons

I would like ability to view the stats in an offline app. The browser is good but sometimes it's easier to use a desktop application
Being able to track leads attributed to an online marketing plan would be a great feature to add.
It would be helpful if Woopra allowed us to tie into PPC and Search campaigns.

Likelihood to Recommend

Woopra is a great replacement for Google analytics when you need a fast and easy way to interpret your website's stats.

Brian Alonzo

Owner - Web Designer & Developer in Marketing at Brian Alonzo - Web Design & Development (Design, 1-10 employees)

Vetted Review

2 years of experience

View profile

A different type of web and native tracking tool

Rating: 5 out of 10

Incentivized

April 17, 2017

Use Cases and Deployment Scope

I was introduced to Woopra when we were hired to develop a native app on iOS and Android. The organization that hired us was currently using Woopra on their website and wanted to have it implemented on the apps for cross device tracking. Woopra is a unique tracking tool that allows for the capture of personal identifying information, which addresses the need of this organization as it can also act as a CRM of sorts. It is important to note that the website and apps are product offerings that users pay for, and upon doing so, they agree to have their PII collected.

Pros

It is quite easy to implement once the structure of the platform is understood.
Funnel building and capabilities look powerful, although I do not use them personally.
Reports are very simple to set up as they are based entirely on the schema/strategy that you create.

Cons

The interface is not set up well for analysis.
The native developers I worked with did not like that the SDK has not been updated in a few years.
The interface does not make tools, such as building segments and creating filters, very intuitive.

Likelihood to Recommend

Woopra is quite simple to implement but does not provide the tools necessary for in-depth analysis. I see this as an ideal tool for a product owner who wants to understand high level audience metrics, be able to quickly see conversion rates around the goals of the product, and be able to reach out to users to obtain further information to help improve the UX.

Verified User

Team Lead in Research & Development (Marketing and Advertising company, 51-200 employees)

Vetted Review

2 years of experience

Woopra is wonderful!

Rating: 10 out of 10

Incentivized

March 30, 2017

Use Cases and Deployment Scope

Our company uses Woopra on a daily basis to track our website analytics. The app gives us an overview of our customers' activity per user and allows us to see how long they have spent time on our site, what pages they visit, where are they are located, etc. We use this information to better understand our customers and target our marketing efforts.

Pros

Hands down, their user interface is the best out there! The app is extremely user-friendly and I can navigate their page with ease. Everything is at your fingertips and the learning curve is minimal.
We are a small startup and the free version gives us what we need while we are growing. They pack in a ton of features in the free version and I will not hesitate to pay for the next plan once our business is profitable and we reach the next level.

Cons

The only thing I would like to see Woopra improve is the keywords people use to find our website. 98% of the search queries = encrypted. I don't know if that is Woopra's fault or a security change to the web browsers.

Likelihood to Recommend

My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!

Cindy Romanowski

Marketing Manager in Marketing at CVS Health (Marketing and Advertising, 1-10 employees)

Vetted Review

2 years of experience

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