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Wingmate Simple CRM

Score8.4 out of 10

3 Reviews and Ratings

What is Wingmate Simple CRM?

Wingmate engages field staff, on the go, to generate new sales, improve service & communicate in real-time. The solution is comprised of a Mobile App for staff on the move to capture/report intel and send it back to a team at the office. Its Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both sales staff and teams in the field.

Media

1 / 4

Sustainable, Efficient, and Concrete CRM for Managing Relations.

Use Cases and Deployment Scope

Wingmate purpose is to engage all the field staff, who get the energy, that gives them the power to go and market the services the company makes. Further, Wingmate has the contact managing solution, where digital recording is done, proper backup taken, and when communications is required, there is the aggregate provision. Further, Wingmate fosters all the lead generation features, where analytics and mapping are supported, and efficient management is made. Finally, the innovations in the CRM field are deployed and effectively enhanced.

Pros

  • The perfect customer mapping and lead management makes the tool powerful.
  • The simple CRM solutions with robust discussion formulas.
  • Finally, Wingmate has the contact managing power, very proficient.

Cons

  • Requires to be expansive, and facilitate other professionals.
  • Requires integration with other insightful applications.
  • No chances or possibilities of conducting any editing, which is vital in the customer management process.

Return on Investment

  • Customer mapping helps us understand the customers, and apply the right marketing methods.
  • Besides, Wingmate creates a contact control, where future communications and direct marketing are conducted.
  • The analytical requirements have been supported by Wingmate very efficiently.

Alternatives Considered

Vitally

Other Software Used

Aspex Logistics, Algonomy Customer Analytics, Client Chat Live

Usability

Very effective for business dev and prospecting

Use Cases and Deployment Scope

Our marketing agency was asked to provide hands-on (managed) support for one of our clients who were using Wingmate. We used Wingmate to better manage the contacts that were coming into the organization and after a period of time, after better understanding the product's features, we began to utilize more of Wingmate's features.

Pros

  • Contact management
  • Lead generation and mapping
  • Analytics and reporting

Cons

  • Still a very basic product. Although it does the basics well, a more rounded marketing solution would be better
  • Designed for people on the go, rather than desk-based marketers
  • Not as intuitive as other apps I've used (for example, sometimes some information/features are not the easiest to find)

Return on Investment

  • Very cheap!
  • You wouldn't need to spend much time using the app, meaning you can allocate your time to other activities
  • Easy to learn and use, meaning we can offer support easily

Alternatives Considered

HubSpot CRM and SharpSpring from Constant Contact

Other Software Used

Twilio, HubSpot CMS Hub, SharpSpring from Constant Contact

Usability

Wingmate: easy to use and always efficient in all its features

Use Cases and Deployment Scope

Wingmate is an excellent software also at an educational and experimental level by students interacting with teachers to simulate new sales and improve services. Fundamental is that it allows you to communicate and interact in real-time. Thanks to the fairly intuitive interface, you don't waste much time learning how to use it.

Pros

  • Wingmate guarantees a high level of interaction between users.
  • Wingmate can also be used educationally (demo version).
  • It is possible to easily create sales simulations since Wingmate is not industry-specific at all.

Cons

  • The interface is not complicated to use but there is potential to improve it and make it more friendly.
  • Wingmate does not give the possibility to edit product photos.
  • Wingmate does not give the possibility to export the information entered to the CRM.

Return on Investment

  • Wingmate increase interactions (even when used for educational purposes).
  • When used for educational purposes it facilitates learning about products' sales strategies.
  • In the case of didactic simulations it has increased the educational quality.

Other Software Used

Zoom, Cisco Webex Room Phone

Usability