WeTransfer Reviews & Insights

Score7.6 out of 10

74 Reviews and Ratings

Community insights

TrustRadius Insights for WeTransfer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Speed of File Transfer: Many users have consistently praised WeTransfer for its impressive speed when it comes to both uploading and downloading files. This quick and efficient performance allows users to seamlessly share large files without any delays or frustrations.

Document Tracking: The feature that enables users to track the status of their shared documents is highly valued by many reviewers. They appreciate being able to see if a document has been opened by the recipient, as well as how many times it has been accessed. This valuable insight helps users stay informed and ensures that important files are being viewed and utilized.

Password Protection: WeTransfer offers the convenient option of password protecting documents, which several users find extremely useful. By adding an extra layer of security, this feature gives users peace of mind knowing that their sensitive information is protected from unauthorized access.

Reviews

10 Reviews

Fastest way to share files with no need to create an account, and for free!

Rating: 10 out of 10

Incentivized

May 3, 2022

Use Cases and Deployment Scope

We use WeTransfer in order to share materials between employees inside the company or to share them with clients and other companies. It helps us share big files that we can not attach via email on occasions where we can not upload them to Google Drive. It's extremely easy to use!

Pros

Not asking you to have an account to upload things.
Not asking you to have an account to download things.
Being free for not so big files.

Cons

It "broke" a few times lately.
The deadline to download files sometimes is not long enough (even though it's days!!).
It'd be great if it was free for bigger files too.

Likelihood to Recommend

It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!

Patricia Calleja

Creative Copywriter in Marketing at Making Science (501-1000 employees)

Vetted Review

3 years of experience

Free, awesome, and reliable

Rating: 10 out of 10

Incentivized

January 15, 2020

Use Cases and Deployment Scope

WeTransfer is very helpful when sending large documents to clients when email or Dropbox is not available. It's very easy to use.

Pros

File transfers.
Free.

Cons

Save contacts.
Lower price.

Likelihood to Recommend

WeTransfer works well for sharing outside of a shared drive, and especially for large file sizes. We use WeTransfer for sharing files and assets with clients, vendors and 3rd parties. It's valuable for sharing outside our corporate shared drive, accessing from remote offices, and especially for download and sharing large files.

Doug Harrison

Director of Client Services in Marketing at Ramp Communications Inc. (1-10 employees)

Vetted Review

5 years of experience

View profile

If you regularly need to send files to your clients, WeTransfer is your new best friend.

Rating: 10 out of 10

Incentivized

November 20, 2019

Use Cases and Deployment Scope

I use it to transfer photos to clients as part of my photo editing service. I need to be able to receive and send photos easily.

Pros

You don't have to sign up for an account, you can just use it when visiting the website.
It is really simple and straightforward to use.
It has never failed me.
It tells you when your files have been successfully sent and when the other person downloaded it.

Cons

There is nothing I'm missing. I'm using the free version and it's working great for me at this stage.

Likelihood to Recommend

WeTransfer is well suited when you have multiple photos you want to share with someone, i.e. a photographer, photo editor or freelancer may benefit.

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

2 years of experience

Hassle-Free Way To Send & Receive Files

Rating: 10 out of 10

Incentivized

October 25, 2019

Use Cases and Deployment Scope

I've recently begun using WeTransfer more regular to send files to clients, because it's easier to use than Dropbox and Box, in my opinion. While I've used WeTransfer off and on for many years, it's slowly becoming my de facto method for file transfers. It's quick, easy, uncluttered and uncomplicated.

Pros

File transfers.
Ease of downloads.
Great interface.

Cons

The price for Pro is a bit high.
A way for free users to save an address book.
The offline app isn't as robust as the web client.

Likelihood to Recommend

I'm transferring audio files to clients on a daily basis, and I need a way to do that quickly and efficiently. WeTransfer fits both those criteria - their emails are timely, they send me notifications when files have been downloaded at the client end, and the file size is great for even free users.

Rob Gokee

Podcast Producer & Audio Mixer in Professional Services at Rob Gokee Music (1-10 employees)

Vetted Review

7 years of experience

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Dropbox vs. WeTransfer

Rating: 5 out of 10

Incentivized

August 11, 2019

Use Cases and Deployment Scope

We have to send very large files, which are usually high-resolution images of artworks that we sell. This is the lifeblood of our business. We prefer Dropbox, but many others we work with prefer WeTransfer. It seems to be most helpful when dealing with a large company that has a firewall and will not allow users inside the firewall to download and install software like Dropbox.

Pros

Beautiful interface.
Useful for those inside firewalls.
Generally very speedy.

Cons

I deeply dislike that I don't know where WeTransfer puts my files after they are downloaded, especially from computer to computer, since those settings are usually different.

Likelihood to Recommend

WeTransfer is super great for users behind a firewall. But we prefer using Dropbox because we know where our files are at all times, across all devices. Otherwise, WeTransfer is very easy to use and I especially like that the loading screens are frequently different or beautiful or entertaining instead of bland.

Verified User

Executive in Corporate (1-10 employees)

Vetted Review

4 years of experience

WeTransfer is the best way to send files

Rating: 10 out of 10

Incentivized

July 29, 2019

Use Cases and Deployment Scope

Our production team uses WeTransfer (Pro membership) on a daily basis to send project files and drafts between our team and to deliver files to clients. It enables us to send much larger files than email and is more efficient than using a cloud service.

Pros

Transferring large files.
Auto expiring links after a set amount of time.
Allows branded backgrounds to keep branding cohesive.

Cons

Possibly a higher paid tier for even larger files.
More video integration for branding.
Better, more customizable "message" area.

Likelihood to Recommend

WeTransfer is great for sending files too large for email without having to hassle with Dropbox or another cloud service.

Michael Anderson

Audio Engineer/ Editor at VideoBranch (1-10 employees)

Vetted Review

4 years of experience

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WeTransfer is our favorite for remote work and sharing files - without it our work is more challenging

Rating: 9 out of 10

Incentivized

January 14, 2019

Use Cases and Deployment Scope

We use WeTransfer for sharing files and assets with clients, vendors and 3rd parties. It's valuable for sharing outside our corporate shared drive, accessing from remote offices, and especially for download and sharing large files.

Pros

Sharing large files
Accessing files remotely
Sharing files remotely
Sharing with those who do not have access to our shared drive (clients, vendors, 3rd parties)

Cons

File limit for the free transfer version sometimes is not enough
Chrome can be a bit wonky uploading - sometimes it takes more than once to complete

Likelihood to Recommend

WeTransfer works well for sharing outside of a shared drive, and especially for large file sizes. The biggest challenge is that there are other options for file sharing and our clients and vendors use many different ones - it would be great if we could adopt just one.

Ann M. Frank

Digital Asset Management and Art Buyer in Product Management at BVK (201-500 employees)

Vetted Review

1 year of experience

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Review: WeTransfer

Rating: 8 out of 10

Incentivized

December 17, 2018

Use Cases and Deployment Scope

I used WeTransfer frequently at my former place of employment, and I use it somewhat consistently with my business. WeTransfer is a good option for file transfer.

Pros

WeTransfer makes it pretty easy to upload files. You cannot create file/folder structures inside of it, but you can .zip files to send.
WeTransfer creates and provides share links, which can be dropped into emails for multiple users at once.
Paid version allows you to customize more parts of the software.

Cons

With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.

Likelihood to Recommend

WeTransfer is very helpful for file transfer and I recommend using it if you find yourself sending files frequently. Depending on the size of your business and how timely/often you send files, you might consider the Plus plan over free.

Chris Hecox

Business Owner in Marketing at Lucky Whisker LLC (1-10 employees)

Vetted Review

2 years of experience

View profile

Send Files Quick and Easy with WeTransfer!

Rating: 10 out of 10

Incentivized

July 14, 2018

Use Cases and Deployment Scope

With my business VGSoundtrackGuy Music, I hire musicians to do help me with various projects. And most of the time, the files I send them are over 1GB. Enter WeTransfer! WeTransfer's free service allows you to send up to 2GB of files to up to 20 email addresses. They also allow you to set a password to the download for protection as well as a download expiration/delete date. This is great as using regular GMail or Yahoo mail isn't as secure.

Pros

Allowance for files up to 2GB. This is unique as I don't know of many free temporary file hosters that allow more than 1GB.
No registration. I can upload, add my recipient emails and send! No lengthy registration or wait for moderation account approval. Just upload and send!
It's $0.00! Free! There is a Paid version but the Free 2GB version is just fine for our needs!

Cons

We wish the Password and Expiration date features were NOT exclusive to the Paid version of WeTransfer.

Likelihood to Recommend

Yahoo, Gmail and etc. aren't so friendly with 1GB+ files. So WeTransfer is a life saver when I need to send big files quickly and for free!

Daryl Wise Jr.

Founder/Owner in Information Technology at VGSoundtrackGuy Music (1-10 employees)

Vetted Review

3 years of experience

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WeTransfer Delivers!

Rating: 9 out of 10

Incentivized

July 12, 2018

Use Cases and Deployment Scope

WeTransfer is used across the whole organization for various purposes - in AR we use it to send large invoice files, in sales they use it to send pitches and contracts, and our IT department uses it to send various technical reports with large amounts of data. WeTransfer is extremely useful due to the attachment size limit in Outlook. Even if IT lifts the restriction for outgoing messages, there is no guarantee that the recipient will be able to receive a large file via email. WeTransfer eliminates this problem entirely.

Pros

WeTransfer is very fast for uploading & downloading.
WeTransfer allows you to see if the document was opened by the recipient & how many times.
WeTransfer allows you to password protect documents.
WeTransfer is extremely secure & safe to use.

Cons

The file size limit is 2GB unless you get the premium account.
Files are deleted after 7 days unless you have a premium account.
Large file uploads may fail unless you have a very strong internet connection.

Likelihood to Recommend

I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.

Aubrey Dixon

Finance Administrator in Finance and Accounting at Arkadin (1001-5000 employees)

Vetted Review

2 years of experience

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