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WePay

Score7.7 out of 10

10 Reviews and Ratings

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What is WePay?

WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.

Categories & Use Cases

Reviews

What users are saying about WePay.
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I Pay, You Pay, We all Pay for WePay

Incentivized
Verified User
Former Employee (11-50 employees employees)

Use Cases and Deployment Scope

We used WePay to link to our auction site to receive payments. There were options of a few and I chose WePay. It is used during this event (Dec-March). It is used by accounting.

Pros

  • Links up to other websites easily.
  • Links up to your bank account easily.
  • Pulls reports.

Cons

  • Pulling reports link goes to your email, would be better right on site.
  • Credit card fees.
  • Doesn’t do all of payments - uses other website to run credit card.

Most Important Features

  • Ease of use for one time yearly event.
  • Quickly transfers funds to account.
  • Pulls reports.

Return on Investment

  • Helps us keep track.
  • Money goes into accounts quick.
  • Credit card fees are high.

Alternatives Considered

Authorize.Net

Other Software Used

Canva, Mailchimp, Slack

WePay for a quick and easy payment system for your business platform

Incentivized
Keith HajovskyView profile
Attorney in Legal at Texas Will Attorney (1-10 employees employees)

Pros

  • Easy for new users to set up a WePay account.
  • Easy and quick for users with WePay accounts to make donations.
  • Fairly quick payouts to organizations who receive donations through our platform.

Cons

  • It would be nice if it were a little easier to find details about donations within the WePay platform.

Return on Investment

  • WePay has allowed us to focus on our core competency as opposed to spending time and money creating our own financial transaction system.

Great platform for marketplace payment

Incentivized
Dicky LeonardoView profile
Senior Engineer in Engineering at Nordstrom (10,001+ employees employees)

Pros

  • Provide sample codes and SDK
  • Great dashboard to see your overall transactions and revenue
  • Easy to integrate with your existing system

Cons

  • They should provide a plug-in such as JavaScript that we can use to allow accurate calculation related to the fees that we can show to the end-users.
  • More detailed reporting and the breakdown between the total charges, your share portion, the fees taken out, etc.

Return on Investment

  • Since there is no setup fee, the ROI has been positive.
  • Implementation is fairly straightforward with the built-in SDK using PHP.

Great for startups and small businesses

Incentivized
Matthew VeilView profile
Marketing Broker in Marketing at Atlas Internet Marketing LLC (1-10 employees employees)

Pros

  • Lower cost than their competitors, as a start up every dollar we can save makes a difference.
  • Processing of payments is quick, we are notified and the funds are deposited usually within 2-3 business days.
  • They can be integrated with a lot of different systems online.
  • Simple to set up and start taking credit card payments.

Cons

  • None that I can think of.

Return on Investment

  • Time, it took about 15 minutes to get my billing system set up and integrated with WePay
  • I haven't had many refunds but they were able to help accommodate for the 2 or 3 I have had to do and walked me through the process with support information and via email.
  • No monthly/yearly fees are kind of nice to not have to worry about or pay when you are starting out

Alternatives Considered

PayPal Payments

Other Software Used

Zoho Invoice, Zoho Subscriptions, WordPress

Easiest option for my customers

Incentivized
Roger DevineView profile
Partner, Marketing Director at SchoolAuction.net (1-10 employees employees)

Pros

  • Fast, easy signup - this is the primary reason we implemented support for WePay.
  • Customers who opt for WePay as their processor can begin accepting transactions within a few minutes - crucial when the team mounting the auction is a little behind in their planning process.

Cons

  • I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.

Return on Investment

  • It's lowered our customer support load considerably - the WePay signup process is so much easier for our customers to negotiate than with traditional merchant processors that we no longer spend much time at all coaching them through it.

Alternatives Considered

Stripe, PayPal Payments, Authorize.net and Merchant e-Solutions

Other Software Used

Slack, Zendesk, GoToMeeting