WePay Information Reviews & Insights

Score7.7 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for WePay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Cost-effective Option: Multiple users have found WePay to be a cost-effective solution compared to other competitors. It provides a good value for the price, which is especially important for startups looking to save money.

Quick Payment Processing: Several reviewers have mentioned that WePay's payment processing is quick and efficient. Funds are usually deposited within 2-3 business days, providing prompt notification to the users.

Easy Integration: Many users appreciate the seamless integration capabilities of WePay with various online systems. They find it simple to set up and start accepting credit card payments, making it easy for businesses to get started quickly.

WePay Reviews

2 Reviews

InformationComputer Software2

WePay has been Great!

Rating: 10 out of 10

Incentivized

November 3, 2017

Use Cases and Deployment Scope

Wepay is used with Continue to Give in the same way GoFundMe uses Wepay. Anyone can sign up for a fundraiser on our platform and they create a WePay account in order to accept donations through our platform. WePay acts as the backend processor of our personal or small nonprofit fundraising pages.

Pros

Quick Setup and Approval of an Account
Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them
Quick customer service
User friendly

Cons

No phone number to call for assistance
Max transaction amount of $2,500

Likelihood to Recommend

Wepay is great for a personal fundraiser because there is no monthly cost. This allows a person to set up an account with wepay quickly without a loss in a monthly fee. WePay is not suited well for larger organizations that will gain volume of transactions because their rates are expensive. It's better for a larger organization to pay a monthly fee with a merchant account and get lower rates.

Verified User

Partner in Customer Service (Computer Software company, 1-10 employees)

Vetted Review

Reseller

5 years of experience

Easiest option for my customers

Rating: 8 out of 10

Incentivized

November 2, 2017

Use Cases and Deployment Scope

Our nonprofit customers use our software to help plan, manage, and run fundraising auctions. Along with our software, they need credit-card processing - and it needs to integrate tightly with our platform, be easy and quick to sign up for, and be affordable. We integrate with many providers, but a significant portion of our incoming customers choose to use WePay.

Pros

Fast, easy signup - this is the primary reason we implemented support for WePay.
Customers who opt for WePay as their processor can begin accepting transactions within a few minutes - crucial when the team mounting the auction is a little behind in their planning process.

Cons

I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.

Likelihood to Recommend

It's a fantastic option for platforms whose customers are going to need temporary processing capacity - if they only need a few weeks or months where they are accepting cards, it's really amazingly competitive.

Roger Devine

Partner, Marketing Director at SchoolAuction.net (Computer Software, 1-10 employees)

Vetted Review

Reseller

2 years of experience

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