WebPT

We use WebPT for both EMR and RCM. We switched to WebPT last May and both the EMR and RCM teams were wonderful during our switch. Both systems are OT/PT specific, which helps our business stay in compliance with all insurances.

• Cost our business more as we pay for the EMR system

AdvancedPM, by AdvancedMD

In my opinion, WebPT is not the same as it used to be. For me, this system has many issues, including extended lag time, frequent downtime, and inconsistent reports. I have submitted concerns about switching systems, but they are trying to keep us in contract. Unfortunately, it is challenging for me to run a business when your missing notes report is incorrect, your accounting is incorrect, the information doesn't transition over to the billing software, the information doesn't always save, and more. I think there are better systems out there, and I would not recommend this system now.

Fusion Web Clinic

Clinicient from WebPT

We use the platform for use of billing and documentation within home rehab therapy. Having everything located in one place has been helpful along with the supporting when there has been an issue. The system is easy to use and offers a quick and easy work flow to maximize our time within the office

• Streamlining billing
• Organize providers and insurance
• Things automatically being added to pt's charts

Epic

We use WebPT for scheduling, documentation and electronic medical records. It also flows into their partner product, Therabill, for medical billing. This takes care of most of our daily needs so we do not have to have multiple products, which helps keep our system unified and efficient. We do use the digital intake paperwork to save our patients' time. Our patients also appreciate how easy it is to access their information when needed. The electronic benefits verification saves our time when checking insurance benefits, so we are also grateful for that feature. We also appreciate the appointment reminders which minimize no shows and cancellations. It's much more effective than calling patients, which is convenient for our staff and helps patients feel more cared for. It helps give our business a professional appearance as well. Overall, this is a very good product and we enjoy using it in our practice. The time savings are appreciated by both the practice and the clients.

• The detail in the documentation system has increased accuracy, therefore decreasing claim scrubbing in the billing system.
• The multiple products offered save staff time and increase productivity.
• Practitioners are better able to monitor patient progress through notes, documents and reports all being available in the same system.

Therabill by WebPT, Mindbody

We use WebPT for all our patient files. The EMR is used to collect patient information, track treatment notes, submit follow ups to doctors, etc. We use the billing side to submit to insurance companies, track patient payments, run reports on our clinics, etc. The product helps keep all our information in one system and allows us to easily access the information we need. There is an analytics portal that allows to to track our trends from new patients, cancellations, no shows, etc. We can see what doctors have referred and see when they drop off for a while so we can reach out to them. WebPT is a full service system that allows us to stay on top of our business.

• Negative - is when a claim sits for over 90 days and isn't worked to get reimbursement. We have had to push for those to be taken care of.
• The cost for WebPT is expensive, and we pay to have access to a lot of information in one place.
• We do have improved therapeutic outcomes because of WebPT as we can see what codes are paying better than others and treat them accordingly and appropriately.