Webex Meetings

Score8.4 out of 10

2,455 Reviews and Ratings

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Categories & Use Cases

Confidential attendee list
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Category average: 8
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.5
Desktop sharing
Presenters can remotely share a view of their desktop with attendees.
Category average: 8.3

Mobile support
Attendees can access meetings/webinars from mobile devices.
Category average: 8
Low bandwidth requirements
Software is optimized so that meetings do not require a huge amount of bandwidth.
Category average: 7.4
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.7

#1 most frequent

Professional, Scientific, and Technical Services

14.9%

87 installations of 582

“We use Webex Meetings across our entire organization and is our meeting standard. Webex Meetings is used for all internal and customer facing meetings and addresses the problems of having high quality, seamless meetings without the hassle. One button to push on any device gets our meeting going with the press of a button.”
— Unified Communications Solutions Architect, Accudata Systems (51-200 employees)

#2 most frequent

Health Care and Social Assistance

12.7%

74 installations of 582

“It will be phased in throughout the entire organization. We easily communicate current project status and discuss progress through messaging. We move faster as a team, and don't wait for the weekly calls to get connected.”
— Customer Service Supervisor, Express Scripts (5001-10,000 employees)

#3 most frequent

Manufacturing

9.6%

56 installations of 582

“I use Webex Meetings to conduct training with clients every day. The connection and clarity are very good. The system is also used across all departments.”
— President, Engrasol Inc (11-50 employees)

Nick Melosky View profile

District Manager in Sales at ADP (10,001+ employees employees)

Use Cases and Deployment Scope

In my position, I use WebEx Meetings on a daily basis to meet with clients, prospects, and colleagues within the organization. It really is essential to my job in sales day today. To start, we use WebEx meetings to collaborate with our sales team, business units, as well as corporate training. On the sales side, I use WebEx meetings to schedule virtual appointments, calls, demos, etc. with prospective buyers or existing clients to discuss their accounts. This is valuable as it allows multiple parties to join the session and allows me to speak & share content.

Pros

Allows for sharing content, making annotations, customizable presentation.
Allows for group trainings and call in which a lot of attendees are required.
Performs well for team meetings and quick communication via audio & video.

Cons

At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
Hard to navigate attendees while presenting yourself.

Return on Investment

Year over year sales growth even during the COVID period and transitioning to Work From Home.
Defining an onboarding process for new hires virtually as well as increased team collaboration in a remote environment.
Higher productivity and saving time as I do more meetings online as opposed to in person. Less time is wasted and worked as a result.

Alternatives Considered

Microsoft Teams and Zoom

Other Software Used

Ambition, Salesforce CMS

Bhavya Gupta View profile

Application Developer in Information Technology at Oracle (1001-5000 employees employees)

Use Cases and Deployment Scope

It resolves various problems like poor communication created issue in decision making, after using this at any time we can schedule virtual meetings, chats as well as accelerate decisions. In person meetings waste time and money. This allow us to do virtual meetings reduce travelling cost & time as well. It improves employee productivity and provide support to the client remotely without any problem. It follow all compliance regulatory related to the security. For better productivity easy to integrate with google workspace and microsoft 365.

Pros

It is cloud based that reduce operational & infrastructure cost.
Better productivity and better decision-making.
Providing support to the client remotely anytime helps build trust as well.

Cons

Low internet bandwidth create call loss issue.
Mobile app is not user friendly.
Transcriptions & translations are not accurate.

Return on Investment

Saves from operational, maintenance & infrastructure cost.
Time saving from In person meetings.
Better productivity is the main ROI.

Surbhi Chopra View profile

Software Engineering Manager in Information Technology at Publicis Sapient (1001-5000 employees employees)

Use Cases and Deployment Scope

Webex Meetings is very helpful for us from the covid times, Mostly using this for giving consultation to our international clients, gathering requirements, giving demo as well as training. It has wonderful and clear audio & video quality. We can record every meetings very quickly. Lots of inbuilt features like noise cancellation, adding background to promote our brand as well. Lots of control as well to remove or mute any participant. It improves daily work life and increase productivity also.

Pros

Noise cancellation saves from background disturbance.
Large no of participants can join easily.
Best in class audio as well as video experience.

Cons

White boarding needs to be more optimised facing sometimes laggy.

Return on Investment

Building client relationship & trust that is the main ROI
Fullfill the client needs on time by giving training & demo using this app.
Continuously improving team collaboration and stay updated.

Akriti Chawla View profile

Lead Technical Specialist in Information Technology at GlobalLogic (501-1000 employees employees)

Use Cases and Deployment Scope

It resolves our communication issue those who are working from remotely. It is superb for team collaboration and share their things with the others. It gives the smooth experience in the meetings as same as in person meetings. Screen recording & Screen Sharing mostly we use in meetings for future reference. Easy for us to give the demo to the client using this solution because it has high quality video/audio response with very low latency. We can can virtual backgrounds and background noise suppression for better experience.

Pros

Flawlessly for demo and meetings.
Audio/Video with low latency and low downtime.
Ensure security for data sharing.

Cons

No as such issue but mobile app UI little bit sludgy
Subscription cost is high for startups need to be think.

Return on Investment

On time meetings & demo.
Build client trust & relationship.
Always we can record the demo & meetings.

Adriana Kampen

System Analyst in Information Technology at Hazelwood School District (1001-5000 employees employees)

Use Cases and Deployment Scope

We basically use it for all of our meetings now. We got away with Zoom, so we use it for meetings in our company together outside of our company, in our own department. So pretty much for anything that we need to do a meeting with, that's how we use it at this moment.

Pros

I feel like the ability to connect from your phone or from your computer in the car, wherever you need to be. It's very easy to be able to be in a meeting even if you're not at your workspace.

Cons

Honestly, in the time I've used it, I can't really think of anything that I haven't liked about it compared to some of the other products we use. It is way better than I have used. So I can't really think of anything at this moment that I would say.

Return on Investment

It's had a great effect on us. We were able to even do away with some of our people having phones because we can use it on our computers and they can use it on their laptops. We've done away with a lot of people needing cell phones for that reason.

Alternatives Considered

Zoom Workplace and Microsoft Teams

GoTo Meeting

Zoom Workplace

Microsoft Teams

Webex Meetings

What is Webex Meetings?

Categories & Use Cases

Key Features

Top Performing Features

Confidential attendee list

High quality audio

Desktop sharing

Areas for Improvement

Mobile support

Low bandwidth requirements

Integrates with social media

Most Frequent Users

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Manufacturing

Reviews

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Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Return on Investment

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Alternatives Considered

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