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Webex Events (formerly Socio)

Score8.6 out of 10

99 Reviews and Ratings

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Media

the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.
the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.
the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 7.9

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 8.1

Areas for Improvement

  • Livestreaming

    Events can be broadcast live to hundreds or thousands of attendees

    Category average: 8.3

  • Networking

    Video and text chats specifically for attendee networking are available

    Category average: 8.4

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

    Category average: 8.2

Webex Events (formerly Socio) review

Use Cases and Deployment Scope

Webex Events (formerly Socio) has become the central platform for our employee engagements and large scale HR communication. We are sharing the license with the marketing team. Before adopting it, coordinating events across multiple branches was messy. We were relying on separate tools for webinars, signups and feedback which made it hard to manage consistent participation or measure the actual impact.

Pros

  • The direct integration with our internal Webex suite means that I can pull contact lists from HRIS saving me hours of manual upload.
  • Almost all our conferences proceed without much technical interruption
  • The breakout rooms for hr roundtables and diversity discussions.

Cons

  • We are quite restricted in custom branding when it comes to aligning events' portals with the company brand

Return on Investment

  • It has chopped down our staff hours per major event on coordination, manual registration tracking and follow ups by half. That's because most of those processes are automated within Webex Events (formerly Socio).
  • Online conferences save the company ton of money compared in-person ones

Other Software Used

Microsoft Teams, Webex Meetings

Impressive Events Support from Webex Events (formerly Socio)

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold marketing campaigns, which is a primary way of engaging all our customers. We address all problems of physical planning, which would cost our business huge amount. Besides, we conduct online registration, a form that help us to adequately organize for the actual attendees. We streamline these events and share links to all stakeholders to have a wide coverage.

Pros

  • The online registration for the virtual meeting
  • The presence of live streaming option that increase a wide audience coverage.
  • The collection or capturing of the attendee list, which makes planning easy.
  • Every event is accurately recorded and stored for future reference.

Cons

  • Webex Events (formerly Socio) is a complex software, that uses huge computer RAM and this makes the software sluggish.

Return on Investment

  • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
  • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
  • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.

Other Software Used

AppCraft Events, ActivityTree Connect, ACOM EZConnect

We received helpful support in reaching the features.

Use Cases and Deployment Scope

We use Webex Events at our organization to run our annual summit with stakeholders from many areas. The platform addresses the challenges of planning a hybrid event, allowing easy registration and access to content for guests, whether in-person or virtual. It also solves challenges with managing participants and sharing material in various time zones.

Pros

  • Webex Events lets us adjust the registration and communication options depending on who is attending.
  • Through the Production Studio feature, we can live stream sessions with our branding, making them feel cohesive and professional.
  • The platform also provides analytics that help us track attendee engagement and make well-informed choices during the event.

Cons

  • Some first-time mobile app users have difficulty understanding the navigation, which sometimes leads to confusion.
  • Setting up third-party tools also requires some learning, since more detailed documentation would make things easier.

Return on Investment

  • Adopting Webex Events improved our event management, increasing the number of satisfied attendees and their participation.
  • By examining the analytics, we have gained important insights that will allow us to update our strategies and perform better at future events.

Increased transparency and involvement of employees in our firm

Use Cases and Deployment Scope

Through the use of Webex Events (formerly Socio), we hold hybrid events that serve in-person and virtual participants. The platform allows us to coordinate experiences on various platforms in an effort to respond to the intricacies involved in controlling dual mode events.

Pros

  • The ability of the platform to blend live streaming with interactive features guarantees that virtual attendees remain active.
  • Its all-encompassing registration system is capable of supporting numerous ticket types, and the analytics give a look into the interaction of attendees in both formats.

Cons

  • Improving synchronization between in-person and virtual aspects (real-time Q&A’s, for example) would further also integrate the experience of the attendee.
  • The extension of the functionalities related to managing the on-site attendees of an event may lead to better coordination of the overall event.

Return on Investment

  • The use of Webex Events (formerly Socio) in our hybrid events has extended our geographic footprint and reach and inclusivity whereas this has enabled us to reach a larger audience.
  • This expansion has seen more involvement and greater stakeholder satisfaction.

Assisted us refine the workshop experience

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold online workshops intended to develop career potential. The platform simplifies unhindered registration, content delivery, and interaction with platform participants, which is a need for a comprehensive solution for conducting remote educational events.

Pros

  • Webex Events (formerly Socio) provides sufficient options to conduct virtual workshops, namely breakout rooms for doing group work and the tools to provide immediate feedback.
  • The stability of the platform guarantees the unwavering sessions in them and the customization features enable us to adjust the experience to the needs of the audience.

Cons

  • Our specific metrics should benefit from additional customized reporting capabilities.
  • The waiting room experience is out of date.
  • The choices of custom branding for the virtual lobby are few.

Return on Investment

  • Our professional development workshops have been enhanced in quality and scope since embracing the use of Webex Events (formerly Socio).
  • Participants report higher satisfaction, and we have seen higher attendance, which adds favorably to our organizational goals.
  • The interactive tools have promoted better communication, high client satisfaction and retention rates.