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Webex Events (formerly Socio)

Score8.6 out of 10

99 Reviews and Ratings

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What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Categories & Use Cases

Media

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.
Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.
Screenshot of the Webex Events (formerly Socio) Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Key Features

Learn about the best (and worst!) features Webex Events (formerly Socio) has to offer, as determined by TrustRadius' reviewers.
Based on 99 ratings of Webex Events (formerly Socio)'s features
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Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 7.9

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 8.1

Areas for Improvement

  • Livestreaming

    Events can be broadcast live to hundreds or thousands of attendees

    Category average: 8.3

  • Networking

    Video and text chats specifically for attendee networking are available

    Category average: 8.3

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

    Category average: 8.2

Reviews

What users are saying about Webex Events (formerly Socio).
View all reviews

Impressive Events Support from Webex Events (formerly Socio)

Incentivized
Amendoza Lukisa
Sales Representative in Sales at IBook Publishing Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold marketing campaigns, which is a primary way of engaging all our customers. We address all problems of physical planning, which would cost our business huge amount. Besides, we conduct online registration, a form that help us to adequately organize for the actual attendees. We streamline these events and share links to all stakeholders to have a wide coverage.

Pros

  • The online registration for the virtual meeting
  • The presence of live streaming option that increase a wide audience coverage.
  • The collection or capturing of the attendee list, which makes planning easy.
  • Every event is accurately recorded and stored for future reference.

Cons

  • Webex Events (formerly Socio) is a complex software, that uses huge computer RAM and this makes the software sluggish.

Return on Investment

  • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
  • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
  • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.

Other Software Used

AppCraft Events, ActivityTree Connect, ACOM EZConnect

We received helpful support in reaching the features.

Incentivized
Nina Schlotterbeck
Head of Business Development in Research & Development at Hardys Freizeit Sport & Event GmbH (51-200 employees employees)

Use Cases and Deployment Scope

We use Webex Events at our organization to run our annual summit with stakeholders from many areas. The platform addresses the challenges of planning a hybrid event, allowing easy registration and access to content for guests, whether in-person or virtual. It also solves challenges with managing participants and sharing material in various time zones.

Pros

  • Webex Events lets us adjust the registration and communication options depending on who is attending.
  • Through the Production Studio feature, we can live stream sessions with our branding, making them feel cohesive and professional.
  • The platform also provides analytics that help us track attendee engagement and make well-informed choices during the event.

Cons

  • Some first-time mobile app users have difficulty understanding the navigation, which sometimes leads to confusion.
  • Setting up third-party tools also requires some learning, since more detailed documentation would make things easier.

Return on Investment

  • Adopting Webex Events improved our event management, increasing the number of satisfied attendees and their participation.
  • By examining the analytics, we have gained important insights that will allow us to update our strategies and perform better at future events.

Increased transparency and involvement of employees in our firm

Incentivized
Furkhan Ali
Sales Supervisor in Sales at Al Islami Foods (201-500 employees employees)

Use Cases and Deployment Scope

Through the use of Webex Events (formerly Socio), we hold hybrid events that serve in-person and virtual participants. The platform allows us to coordinate experiences on various platforms in an effort to respond to the intricacies involved in controlling dual mode events.

Pros

  • The ability of the platform to blend live streaming with interactive features guarantees that virtual attendees remain active.
  • Its all-encompassing registration system is capable of supporting numerous ticket types, and the analytics give a look into the interaction of attendees in both formats.

Cons

  • Improving synchronization between in-person and virtual aspects (real-time Q&A’s, for example) would further also integrate the experience of the attendee.
  • The extension of the functionalities related to managing the on-site attendees of an event may lead to better coordination of the overall event.

Return on Investment

  • The use of Webex Events (formerly Socio) in our hybrid events has extended our geographic footprint and reach and inclusivity whereas this has enabled us to reach a larger audience.
  • This expansion has seen more involvement and greater stakeholder satisfaction.

Assisted us refine the workshop experience

Incentivized
Jaime Amezcua
Director Comercial in Marketing at Publimetro Mexico (51-200 employees employees)

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold online workshops intended to develop career potential. The platform simplifies unhindered registration, content delivery, and interaction with platform participants, which is a need for a comprehensive solution for conducting remote educational events.

Pros

  • Webex Events (formerly Socio) provides sufficient options to conduct virtual workshops, namely breakout rooms for doing group work and the tools to provide immediate feedback.
  • The stability of the platform guarantees the unwavering sessions in them and the customization features enable us to adjust the experience to the needs of the audience.

Cons

  • Our specific metrics should benefit from additional customized reporting capabilities.
  • The waiting room experience is out of date.
  • The choices of custom branding for the virtual lobby are few.

Return on Investment

  • Our professional development workshops have been enhanced in quality and scope since embracing the use of Webex Events (formerly Socio).
  • Participants report higher satisfaction, and we have seen higher attendance, which adds favorably to our organizational goals.
  • The interactive tools have promoted better communication, high client satisfaction and retention rates.

My favourite virtual events solution

Incentivized
Roli SharmaView profile
Technical Professional in Information Technology at Accenture (1001-5000 employees employees)

Use Cases and Deployment Scope

We are using this solution for organising events in our organisation on large scale. It handle every thing related to events like registering, resource allocation, engagement participation as well as audience analytics. It has lots of customisation options like we can promote our sponsors during the events. Really it is very secure, robust and no downtime. It makes the virtual events superb. It saves lots of money as well as time.

Pros

  • Online registration saves time and gives the accurate audience participation.
  • Customisation options allow us to promote our brand as well as sponsors.
  • Recording of events is smooth and robust.

Cons

  • Mobile application not as user friendly.
  • Realtime conducting of polls or Q&A during events is challenging sometimes.

Return on Investment

  • Helped our sponsors to get the good response.
  • Audience enjoyed a lot and helps to show more engaged during the virtual events.
  • It saves resources and maintenance cost as well.

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