Webex App Construction Reviews & Insights

My organization uses the Webex App to facilitate fast and efficient collaboration needs. Whether on a desktop or mobile, the Webex app gets the job accomplished. The Webex App easily integrates with our phone system, as well. The Control Hub dashboard allows for easy configuration from anywhere. No VPN connection is necessary.

The Webex App is well suited for organizations who need on-the-go collaboration tools available wherever they are situated. The ability to be at a desk/laptop and then switch over to the Webex App right where you left off is a huge selling point. There is no interruption when switching between the desktop and mobile apps. It's a very convenient experience.

We use Cisco Jabber as a substitute for physical desk phones at the office. We used to use Cisco IP Phone's (the classic 7942 if my memory serves me right), but they were limiting the user mobility. For example, the users could not answer their phone if they were not present at their desk, or in the office. Therefore we switched to a more mobile solution such as Jabber on a global scale.

Cisco Jabber is a well-suited app to answer and make calls from your computer. Compared to the technologies we have been using, namely desk phones, it provides you the mobility that the way we currently work (Hybrid/Remote) demands due to the pandemic. The only requirement on the user side is to have a quality headset and a laptop, and you're good to go! Also from a business continuity point of view, if you are running a business where customers are calling your contact center, Cisco Jabber is the perfect solution to go to. In case of any natural disasters affecting your main-office, your customer service representatives can take customer calls from the comfort of their home. However, to be considered as a well-round collaboration tool, Cisco Jabber needs more features. Competitor apps like Teams now both have the functionality of applications such as Webex Meetings and Jabber together, making it much easier to use only one tool for both purposes and I believe Cisco can do the same with Webex and Jabber.

Cisco Jabber is used across the organization and helps to facilitate quick interactions, gets questions answered quickly, and provides an easy way to lookup corporate user info as well as dial your phone from the address book.

Cisco Jabber is well suited for projects [and] increases collaboration.

In the past, we used other solutions for face-to-face training. We allocated specific equipment and physical space for training. Now with Webex, we can virtually train our teams, cutting down on costs.

Webex Teams is best suited for organizations where small teams are using the product. It's less suitable for large teams with many users.
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es mejor en trabajos donde se involucran pocas personas a uno o varios equipo y menos adecuado para un numero mas grande de personas

We use it as a collaboration platform mainly focused on video conferences. It is used by the whole organization and it helps to reduce travel expenses and give a huge boost to transversal collaboration in the whole organization. IT Staff was always worried about having all the VideoConference infraestructure up and ready and with Webex Cloud-as-a-Service aproach, was so easy to support our VC needs as an organization with a relative small IT staff.

Webex is great for a distributed organization with a lot of locations and a lot of branch offices even with best effort wan links. It is well suited for small IT Staff organization cause de Cloud-as-a-Service aproach significantly reduces the OPEX budget. It has a kind of tricky old-fashion GUI what makes difficult to use to new users.

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Inmobiliaria Vinte cuenta con presencia en diversos estados de la Republica Mexicana, con Webex Teams hemos logrado optimizar tiempos, ya que nos permite unir diferentes sitios mediante esta aplicacion en cuestion de segundos, tomando en cuenta que la calidad de audio y video son excelentes, permite compartir pantalla, crear webinars.

Hemos seccionado por grupos las diferentes areas, con lo que nos permite estar en constante comunicacion en cualquier lugar y a cualquier hora ya sea traves de videollamada, llamada telefonica y/o chat.

Otro beneficio que logramos adquirir gracias a webex, es en nuestro departamento de Recursos Humanos, donde en muchas ocasiones se han hecho entrevistas a traves de la aplicacion.

The best scenario where webex teams works is undoubtedly in the connection of CISCO videoconferencing equipment in conjunction with the webex application, where it allows you to use various tools.
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El mejor escenario donde trabaja webex teams sin duda es en la conexion de equipos de videconferencia CISCO en conjunto con la aplicacion de webex, donde permite utilizar diversas herramientas

We utilized Jabber across our entire organization with my past employer. Jabber served as an efficient platform for establishing messages as well as connecting seamlessly to all of our work schedules, cell phones, and e-calendars. It was useful for identifying if co-workers were at work that particular day or in a meeting or maybe even just away from their computer for a bit.

In a corporate atmosphere, Jabber is a legitimate and helpful chat platform. Integration is key here for synching with other Cisco programs and video/phone systems, and the desktop application is versatile. I enjoyed the concept of being able to share my desktop or start up a group WebEx meeting. "Active Directory Integration" makes it simple to locate coworkers and organize business department employees into set groups. If integrated into your phone system, Jabber is beneficial in viewing missed calls in a timely fashion. The reminders received about upcoming WebEx meetings are beneficial and Jabber also reminds you to launch them via the pop-up alert system. In all, I feel Cisco Jabber is a pretty complete package.

WebEx Teams was purchased to be used as a company-wide collaboration platform. We are excited about the new features and will be rolling it out to our entire organization staring in March. Our previous rollout was slow for user adoption but with the new features and integration into our Call Manager solution we are expecting a much larger user adoption.

WebEx Teams is very well suited for any organization that is geographically spread and is looking for better communication. Some features do rely on Cisco Unified Communications Manager so please take this into consideration. User adoption is always the biggest hurdle but with proper planning the roll out could be smooth and users will wonder why they have not been using this forever.

Jabber is an easy to use yet powerful IM/VOIP/screen share solution that speeds communication and provides instant context on fellow co-workers' location and status.

Well suited for any Cisco VOIP environment, a no brainer.

We are using Jabber across the organization as a whole. The main problem Jabber is addressing for us is bridging the gap between staff that is in the field and staff that is in office, as well as just improving inner office communication. The most beneficial use of Jabber that we have been using is to connect our survey crews that are on client sites with project managers. We are using Jabber across multiple devices using file sharing, video, voice and chat. It is making a huge difference in the efficiency of sharing valuable site information in real-time. While we are still getting everyone into the habit of adopting this new system, we know it will be a game changer for our company.

It really depends on the size of the company and the perceived need for the product. Smaller companies can get away with using free clients such as the features that Google offers. The company also needs to have a majority of people that are adaptable, while using Jabber was second nature to me, other users of older generations have a difficult time understanding the purpose of this product and as a result have a hard time adapting it. If the company has a large portion of people that are in and out of the office on a regular basis Jabber's mobile app is a HUGE selling point. This was one of the biggest selling points in our decision.