TrustRadius: an HG Insights company

Wallet Factory Digital Rewards Platform

What is Wallet Factory Digital Rewards Platform?

The Digital Rewards Plaform from Wallet Factory enables financial businesses like banks, wallet operators, telecoms, and large retailers to leverage untapped digital opportunities as new additional revenue streams. Once integrated with existing infrastructure or implemented as a stand-alone software solution, its functionality allows businesses to create additional value for end customers. Be it chain store consumers, eCommerce shoppers, regular gas station users, bill payers—all of them are pretty much inclined to be treated with a personalized approach.
The Digital Rewards platform can serve businesses in many ways, namely:
  • Reinforcing customer engagement and retention
  • Building customer loyalty
  • Enabling cross-selling and upselling options
Depending on individual business needs, the platform can be customized to process, set up, and launch any loyalty programs of any size and budget. The client can utilize bonuses, special offers, markdowns, and discounts for returning cutomers. The platform helps deploy customer engagement and sales campaigns at scale, driven by preconfigured rules, conditions, and audiences.
Also, the platform brags a business user component. It means that larger business can encourage its in-house agents or third-party merchants to get involved into customer rewards activities and receive their own profit interests.

Media

Custom-built dashboard of Digital Rewards platforms for one of the clients' customer loyalty projects