Use Cases and Deployment Scope

Cybersource is our current payment Gateway for our ecommerce sales. It is also connected to our ERP through a 3rd party ISV. Our various sales channels either connect directly to Cybersource via API's or through our 3rd party connection (Red Maple) and their CyberSource connected API's. We use tokenization, pre-authorizations, charges and refunds.

Likelihood to Recommend

For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.

Use Cases and Deployment Scope

Processing Customer credit card payments: When a customer checks out a web order, the business's website provides the customer with a window hosted by CyberSource. The customer enters their card details, and CyberSource routes the transaction to the Visa or Mastercard payment network. The network routes the transaction to the card issuer for approval.

Likelihood to Recommend

This is the market leader for this service and a mid-sized organisation is unlikely to find a provider that can provide the same value for money. Once it is all set up, the process runs in the background with little involvement from our organisation. It means no customer card details are ever collected or stored on-site, reducing our compliance headache. A very large organisation or one with a very complex website may find it inadequate.

Use Cases and Deployment Scope

Unprofessional company. I got a quote for their payment gateway and made an appointment to review it. The account manager, Joe Murray, blew me off. A week’s worth of attempts via email and phone to contact him went without a response. I called to see if I could get another account manager, they said I had to stay with Mr. Murray and he was available today and they sent him a note to get back to me today. Of course, he didn’t. Do they want my business or not? If they do not, at least have to courtesy to tell me. I was recommended by my current gateway to contact them because my current gateway cannot do what I want. They should at least give me the respect to tell me they cannot help me.

Likelihood to Recommend

They are just horrible at business.

Use Cases and Deployment Scope

CyberSource is our credit card payment gateway for processing thousands of transactions. We use it across multiple regions including US, UK, Germany and the Nordics.

Likelihood to Recommend

For high volume low cost credit card processing, CyberSource is ideal. They support multiple currencies and many types of API integration. If you can find an existing integration please use that, because building it yourself requires a lot of patience and deep understanding of their APIs.

Use Cases and Deployment Scope

Cybersource is used to have a gateway connection to all of the credit card processing centers as well as PayPal processing. We also use a product from them called Decision Manager which is used to catch and stop orders that may be fraud from getting through without review.

Likelihood to Recommend

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.

Use Cases and Deployment Scope

CyberSource is being used organization-wide across numerous departments and teams. Mainly, it serves as the backbone for the organization’s credit card payments.

Likelihood to Recommend

Great system for managing records of credit card transactions, with the ability to look up a specific transaction quickly based on different sources of info.

Use Cases and Deployment Scope

<p>Cybersource is being used by the eCommerce department. All payment transactions go through the Cybersource payment gateway.</p><p>It helped our department to address next problems:</p><ul><li>Easy merchant account configuration</li><li>Fraud management capabilities that allow us to configure simple rules to prevent certain transactions

</li><li>Provides reliable and secure payment processing</li><li>Easy international expansion, because multi-currency and dynamic currency conversion is supported</li><li>Reporting</li></ul>

Likelihood to Recommend

If you want a reliable and secure payment gateway then cybersource is a great solution. Your dev ops team will highly appreciate it. It doesn't provide advanced fraud management capabilities so you might want to integrate with another provider that uses machine learning and artificial intelligence to detect fraudulent transactions based on available data.

Use Cases and Deployment Scope

I worked with many clients to create website on Demandware platform and used CyberSource as payment integration. CyberSource provides seamless integration with DW and provides readymade code to integrate. So in no time, payment integration is ready.

In the last project, Client wanted to use PayPal integration as well but did not want to manage 2 merchant accounts for settlement. We used Cybersource as now Cybersource provides Paypal integration as well. Client was pretty happy with this decision.

Likelihood to Recommend

We used Cybersource for Payment and fraud integration and it worked very well for us. We used this for billing address validation, credit card payment, Paypal payment and fraud check. I am not aware whether Cybersource have any restful api or not. If not, i will be unable to use this for angular application which is totally JS integration.