TrustRadius Insights for Virgin Pulse are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reward System Effectiveness: Users highly praise the reward system of Pulse for its effectiveness in encouraging engagement and adherence to healthy activities. Many reviewers have stated that the rewards program keeps them hooked and motivated, with some even mentioning that it has helped them establish long-term healthy habits.
Customizable Nature: The customizable nature of Pulse is appreciated by users, as it allows them to tailor the platform to their specific needs. Many reviewers mention that they like how the platform covers various aspects of wellness, including physical health, mental health, and diet. The availability of different modules and integrations into one platform is also seen as a positive feature.
Fitness Tracking: The fitness-tracking aspect of Pulse is well-received by users. They appreciate the daily fitness goals and challenges offered by the platform, which help them track their progress and stay motivated. Several reviewers have mentioned that earning rewards on milestones adds an extra incentive for them to stay active and reach their goals.
[Virgin Pulse] addressed a need in the business to improve employee engagement and at the same time [addressing] the need for increased wellness practices.
Pros
Creates healthy competition in the business
allows employee to track fitness and wellness methods
allows employees to great teams to join and compete
Cons
Create more ways for those who are not so fit to engage
refine communication on challenges (spam mail)
give tips to team leaders to boost team performance
Likelihood to Recommend
It's well suited for businesses who are looking for a way to approach employee wellness in a fun and fresh manner. It also helps create a little more connection between teams within the business and across other departments.
[In my opinion,] the company forces people to use this [software] in order to get an insurance discount.
Pros
Nothing because [I feel] they are horrible.
Cons
Integrity and confidentiality
Products
Customer service
Value
Likelihood to Recommend
[I believe] it is NEVER suited for anything. [In my opinion,] they lie. [I feel] they have no customer service. [I believe] they are not confidential at all [and] that they abuse the information they get. [In my opinion,] they do not have any experts. [I feel] it is a total money-making scam.
VU
Verified User
Employee in Customer Service (1001-5000 employees)
My previous company used virgin pulse for measuring our employee fitness and health data. We also had an opportunity to work with the analytics department to hear things they are working on as well as the things we would like to see. Also, I was a fitness leader for BBVA to assist virgin pulse in advocating for a positive, all around, healthy lifestyle.
Pros
AMAZING app
Great communications
Awesome compatibility across systems/apps
Cons
They could always keep adding more device compatibility
Likelihood to Recommend
Working with the app and website is awesome and user-friendly.
We are really excited about using Virgin Pulse at my department as employees and managers are creating and keeping up with habits that enhance their performance at the work place and sometimes these habits are taken home with them. This helps them, and us, to have a work-life balance and boost our sales and performance, which equals better results for everyone.
Pros
Boosting performance
Analyzing data
Cons
I'd like if the interface was easier to use, it is great the way it is but sometimes it is a little confusing to new users.
Likelihood to Recommend
Virgin Pulse is great the way it is and it also is an excellent tool to enhance workers' and peoples' performance at the workplace and even at other scenarios. Its functionality is good, easy to understand, but the interface could be better as it is a little confusing at first for first time users.
Virgin Pulse was used by my previous organization to promote wellness in the company. This was implemented throughout the entire organization to engage employees and increase health.
Pros
The mobile app is very easy to check into each day.
The rewards platform was easy to use and rewards arrived timely.
There were ways to be social within the platform. That was fun!
Cons
Sometimes, my Fitbit and even my Max device would have issues synching.
There weren't daily challenges, like the Fitbit. That made me have to use both apps, which was more work.
Likelihood to Recommend
I think that Virgin Pulse would work well for any company that promotes wellness, and has a highly tech savvy workforce.