Finding best and bad practices with Verint Speech and Text Analytics
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We are partner from verint and is one of the Best tools we recomment to our customers, we think speech and text interaction analytics are very helpfull to active goals snd make better proccess in the collections área, now with the bots males the hole proccess much better and reduces time of implemetation
Pros
- Find themes
- Find root causes
- Find Best and bad practices
- Give You feedback from the customers
Cons
- Transcription radio
- Better reports
Likelihood to Recommend
Give us a better understandings about good practicess
VH
Victor Hugo Delgado Morales
Presales manager in Engineering at Victor delgado (Telecommunications, 11-50 employees)
Vetted Review
28 years of experience