Veradigm EHR

Score6.5 out of 10

18 Reviews and Ratings

What is Veradigm EHR?

Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and MACRA.

According to the vendor, key features include:

Advanced CPOE—The EHR now tracks the history of what care providers have given in previous treatments and are able to repeat when applicable.

Smart lists—Users will receive patient care suggestions via the EHR based on patient specifics like age and symptoms. Caregivers can then filter their smart lists for diagnosis and plans based on their individual preference. SIGs for smart list medications will also be auto-populated based on patient specifics like age.

Face Sheet views—Veradigm EHR can sort views on the Face Sheet based on user preference. These new views include a Duplicate Diagnosis View that groups identical diagnosis codes in one view, a Problem Category View that groups diagnosis codes into like categories and a Specialty Specific Problem View that groups diagnosis codes into categories relating to specialties identified in Caregiver Options.

Categories & Use Cases

Medical Office EMR & EHR

Media

1 / 4

HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1

Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.8
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.9

Chandan Singh View profile

Team Lead at Kozent Tec Pvt. Ltd. (Panacea Solutions LLC) (51-200 employees employees)

Use Cases and Deployment Scope

I was working as a virtual assistant for US physicians and was responsible for all the documentation work for which I used Allscripts EHR. Job responsibilities were to check patient schedules, enter diagnoses, check previous charts, take notes from doctor-patient encounters, and enter the information into the EHR.

Pros

Cloud based platform
Easy to navigate
Easily create templates

Cons

Speed
Customer support
Slightly expensive

Return on Investment

I was not a part of decision making, so I have no idea about this.

Alternatives Considered

Epic

Other Software Used

Epic, Practice Fusion, Athena

Nicole Graves RN, CWCN View profile

RN Field Nurse Manager, President, Professional Nurses Association, Clinical Revi7 Consultant in Professional Services at Coram CVS/specialty infusion services (1001-5000 employees employees)

Pros

Imaging and laboratory results were found in Allscripts Professional EHR.
Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.

Cons

Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
Improve the clarity of scanned images in patient's EHR.
Conversability with other platforms, like Cerner, Epic, and McKesson.
Improve the way InterQual loads review platform as well as emailing hospital case manager feature.

Joanie McConnell View profile

Certified Nurse Midwife in Professional Services at University of Louisville Physicians (1001-5000 employees employees)

Pros

Electronic pharmaceutical ordering
Ordering and documenting lab work
Organizes data for easy reading

Cons

Cannot order supplies like breast pumps, abdominal binders etc
Printing ultrasound reports is difficult
Cannot open more than 1 prenatal record or you lose data

Christina Onolaja View profile

Systems Analyst in Corporate at Frederick Primary Care Associates, P.A. (201-500 employees employees)

Pros

Ability to document an encounter with detail.
Inter-office communications through the Inbox.
Patient alerts and notifications are easy to view.

Cons

Documenting an encounter is fairly bulky and does not flow well.
The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.

Return on Investment

I do not have access currently to these numbers.

Alternatives Considered

Allscripts Professional PM, athena and nextgen

Other Software Used

Microsoft Office 2016, Smartsheet, Google Drive, SAP Crystal Reports

Zubair Ahmed

Resident Physician in Professional Services at Ross University School of Medicine (201-500 employees employees)

Pros

Organized documentation templates specifically for new and established patient visits.
Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
Exceptional billing module with exceeds the current industry standard.

Cons

Difficult to obtain lab reports or imaging reports in chronic patients.
Redundancy in ordering prescription medications leading to errors
Incomplete data downloads of labs, reports, old notes, procedures which compromises care.

Return on Investment

Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
Negative - Decrease return on investment in initial 12 months.
Positive - Offered new innovative solutions to long-standing issues.

eClinicalWorks

athenaClinicals

athenaCollector

Veradigm EHR