Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and…
VP in Corporate at Coastal Medical and Psychiatric Services (Medical Practice, 11-50 employees)
Chose athenaClinicals
I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.
It is easy to use and to learn with many available templates. We are in psychiatry and there were …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose athenaClinicals
Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Veradigm (formerly Allscripts)
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Key User Insights
Would buy again
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
athenaClinicals
Veradigm EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of athenaClinicals and Veradigm EHR
Feature
athenaClinicals
8.4
8 Ratings
11% above category average
Veradigm EHR
5.8
4 Ratings
26% below category average
Real-time eligibility verification
9.38 Ratings
4.02 Ratings
Claims management
8.38 Ratings
8.02 Ratings
Coding
9.07 Ratings
7.24 Ratings
Patient billing
8.38 Ratings
5.02 Ratings
Financial Reporting
7.08 Ratings
5.02 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of athenaClinicals and Veradigm EHR
Feature
athenaClinicals
8.2
8 Ratings
4% above category average
Veradigm EHR
7.5
4 Ratings
5% below category average
Rule-based scheduling
7.76 Ratings
7.02 Ratings
Automated appointment reminders
8.38 Ratings
8.02 Ratings
Automated patient check-in
8.37 Ratings
8.02 Ratings
Multi-location support
8.38 Ratings
8.33 Ratings
Calendar interface
8.36 Ratings
6.02 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of athenaClinicals and Veradigm EHR
Feature
athenaClinicals
8.9
9 Ratings
20% above category average
Veradigm EHR
7.7
5 Ratings
6% above category average
Charting / document management
8.99 Ratings
8.15 Ratings
Templates
8.99 Ratings
8.05 Ratings
Patient portal
10.08 Ratings
6.23 Ratings
Mobile/tablet support
8.47 Ratings
7.74 Ratings
Fax integration
9.99 Ratings
7.84 Ratings
Integration with other EMR and PM systems
7.69 Ratings
8.03 Ratings
Workflow automation
8.89 Ratings
8.05 Ratings
Speech recognition
9.04 Ratings
7.01 Ratings
Customization
7.29 Ratings
7.25 Ratings
E-prescribing
9.99 Ratings
8.85 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of athenaClinicals and Veradigm EHR
Feature
athenaClinicals
8.4
9 Ratings
1% above category average
Veradigm EHR
8.9
5 Ratings
7% above category average
HIPAA compliance
8.39 Ratings
9.65 Ratings
Role-based permission levels
9.99 Ratings
9.65 Ratings
Data backups and redundancy
8.39 Ratings
8.25 Ratings
Local mode / networking failsafe
7.08 Ratings
8.24 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of athenaClinicals and Veradigm EHR
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
Improve the clarity of scanned images in patient's EHR.
Conversability with other platforms, like Cerner, Epic, and McKesson.
Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info