Ventiv Claims Reviews and Ratings

Use Cases and Deployment Scope

We use IRM and Digital to automate and track exposure information. To ease administration the Digital forms tool is deployable to individuals who don't necessarily need to be full users of the IRM system which eases the administrative burden among other positive aspects.

We have also used RiskConsole/IRM to track asbestos claim dollar across multiple policy years.

Likelihood to Recommend

Our main use surrounded the tracking of historic toxic tort claims that spanned multiple policy years. One of our carriers internally has the same capabilities but limits access to their systems to only a very high summary basis. By housing claims within the IRM system we can track those claims and spread losses across multiple policy years to validate the lead carrier spreading of losses.

Use Cases and Deployment Scope

We just iVos to manage our workers' comp claims. It is for claims intake, management, statutory filings.

Likelihood to Recommend

Ventiv Claims has been able to meet customers' needs in their range of products and constantly undergoing development and changes we need.

Use Cases and Deployment Scope

Full claims suite that includes compliance processing, correspondence and document management. This allows us to cut out several vendors to manage document processing and compliance.

Likelihood to Recommend

Scheduling work comp payments is very clunky and opens us up for a lot of errors.

Use Cases and Deployment Scope

We use this product for claims management and processing with easy of use. The functionality of the system allows us to track each claims status and know when we need more information or when it’s time for us to proceed with certain actions. The main screen allows for searching through multiple different ways in the case that information we need isn’t being given to us by our members.

Likelihood to Recommend

The notation functions within the system works well for us in the event that someone else needs to access the files to obtain information, there is an absence, or for auditing purposes to track what each employee is doing and when.

Use Cases and Deployment Scope

Ventiv claims helps us to track and process the claims we receive daily. This seamless application provides us with the ease of use. Their customer support has been outstanding as they always make themselves available and follow through on answering all of our questions. When issues arise they are on top of assisting us with getting it resolved.

Likelihood to Recommend

Ventiv Claims has seamlessly assisted us in processing and tracking our claims. The system is very user-friendly and fits our need in the financial industry. From the reporting to searching claims this system is easy to use. This product I'm sure has the ability help other industries in their claims tracking.

Use Cases and Deployment Scope

We use Ventiv Claims for our Claims Application using Claims Enterprise. It assist with streamlining processing claims, claims reporting, and claim payments.

Likelihood to Recommend

Ventiv provides great customer service and assistance from our Customer Service Manager. Easy to use helpdesk ticket submission. Need improvement on turn around time for assistance with troubleshooting and response.

Use Cases and Deployment Scope

Claims Management for workers compensation, injured workers on the job. We input all new claims and manage the old ones. We use the system to run numerous reports, pay invoices and issue/manage payments, bank reconciliation, record notes, send correspondences to claimants, insureds and other legal or medical, and we send compliance reports to the state departmentas well as CMS.

Likelihood to Recommend

The customization available in Ventiv Claims is awesome. Being able to have custom reports and fields makes our small company feel "bigger". However certain features, for example, SSO and document scanning, make us realize how small we are because the implementation and annual fees are a too expensive to justify spending for the amount of users we have and revenue we generate.

Use Cases and Deployment Scope

We use Ventiv Claims for managing and adjusting all of the City's auto and general liability claims. At one time, it was used to handle workers' compensation claims, but we no longer use that function because we brought on a third party administrator.

Likelihood to Recommend

It is a good platform to use if you handle all of your claims in-house and have a high frequency in claims.

Use Cases and Deployment Scope

We use Claims Enterprise for GC General claims through CE application & IRM Digital

Likelihood to Recommend

It monitors and processes GC General claims through a step by step process

Use Cases and Deployment Scope

Ventiv Claim Enterprise system is used to Administer WC claims reported by employees of the LADWP

Likelihood to Recommend

Ventiv Claims Enterprise provides an excellent path for multiple users to pick-up and understand what has transpired on the claim and the current claim status.