What is VCC Live?
VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow contact center teams to perform a wide variety of activities on a single platform. VCC Live Pay allows the user to initiate payments over the phone, speeding up debt collection processes.
