Community insights

TrustRadius Insights for UXtweak are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenience and efficiency: Users have found UXtweak to be a convenient, efficient, and effective tool for conducting various types of user research and analytics. Many reviewers appreciate the wide range of tests offered at a fair price, as well as the centralized location for all their UX tests.

User-friendly and intuitive interface: The user-friendly and intuitive nature of UXtweak has been praised by users who find it easy to use and navigate. They mention that the platform provides a smooth user experience and is helpful for both researchers and participants.

Helpful customer support: The customer support provided by UXtweak is highly regarded by users, with many mentioning the responsiveness, thoroughness, and helpfulness of the support team.

Reviews

4 Reviews

Let's do "Powerful tool for usability testing"

Rating: 10 out of 10

July 10, 2023

Use Cases and Deployment Scope

Right now we use UXtweak mostly for website usability testing, although we are gradually starting to implement other features that they offer, such as card sort and tree tests. Usually we recruit participants with their on-site recruitment feature and observe users do our tasks - this has proven to be very effective and helped us identify several obstacles in our customers’ journey. The tree tests we use are a handy tool to optimize how you categorize information for uses. We found it a very effective way to listen to user expectations.

Pros

Tree testing
Website usability testing
Card Sorting
The customer support

Cons

More advanced features for surveys
A separate a/b test feature currently you can work around this by creating a clone of the study and just use a different variant but it is a little bit cumbersome

Likelihood to Recommend

UXtweak is a great tool for companies that need to process loads of user data. It’s also a great choice for companies that want to have an all-in-one solution for user research.

Vishal Ambani

Founder & CEO in Marketing at VH-info (11-50 employees)

Vetted Review

2 years of experience

Solid product, good pricing, perfect results

Rating: 10 out of 10

December 22, 2022

Use Cases and Deployment Scope

The number one priority for us is preference testing. Preferences tend to be a very subjective, and we often find out that what we believed was the best UX pattern was a horrible idea in the end. The ability to choose respondents is a big plus because we only care about our target audience, and we try to limit feedback from irrelevant respondents.

Pros

Preference testing
5 second tests
Card sorting

Cons

Implement native iOS testing
Dashboard redesign

Likelihood to Recommend

UXtweak is well-suited for all companies that care about user experience. However, a general rule of thumb is to test anything with at least 1000 visitors/month to call the test significantly relevant. I would recommend to try out their different test tools and find our what fits your business case and where you are getting the best value.

Matej Kukucka

Founder at Marketing Player (1-10 employees)

Vetted Review

2 years of experience

View profile

Software with a great tool variety

Rating: 10 out of 10

December 15, 2022

Use Cases and Deployment Scope

My favorite part is that UXtweak has an enormous variety of tools - when I started my journey with user experience I could hardly imagine how many possibilities I was missing out on! The platform is very intuitive and has explanatory notes and sometimes even a video for each tool so I had no problems setting up my tests. I especially needed powerful but easy-to-use card sorting and tree testing features. My experience with this platform is really good. What also surprised me is that they are able to recruit participants from even smaller countries in Europe as I had problems recruiting from those regions with other tools. To me this was vital, because I used to struggle with finding people for my target group who could participate in my research. And probably another great thing is that UXtweak has a “starter” subscription and you do not have to commit before you try it out .

Pros

User panel
Test set-ups
Card Sorting
Tree testing

Cons

I would love to see even more explanatory videos for some of the tools

Likelihood to Recommend

I would say that anyone could use this platform - they have very flexible payment planning and it has tools that are both important for businesses or even students.

Verified User

Employee in Product Management (51-200 employees)

Vetted Review

1 year of experience

User-Friendly UX Research Tool

Rating: 10 out of 10

August 31, 2022

Use Cases and Deployment Scope

UXtweak is a great UX platform that is very easy to use even for people who don't know anything about UX like me. I own a small company for cleaning services and we received complaints that our site was confusing, therefore we were advised to evaluate it using a UX tool. Since none of us had any experience with UX, we wanted to find a tool that would be very simple to use and reasonably priced. What we needed was supplied at UXtweak, where we subscribed to the free starter plan. In UXtweak, we mainly use session recording, card sorting and tree testing. Studies with all three tools are easy to set-up. And the results are clearly shown and simple to interpret. A great part of UXtweak are the short explanatory videos that you can find with each feature. I recommend UXtweak to everyone, even those who know nothing about UX.

Pros

Great customer service
Extensive list of UX tools that are user-friendly
Comprehensible reports

Cons

Toolbar at the side of the dashboard can be confusing for the first-timers

Likelihood to Recommend

UXtweak is suitable for everyone, whether you are a student, the owner of a small or large business, or a professional UX designer or researcher. UXtweak will assist you in resolving any issue, large or little. You may test many components of the site using a wide range of tools. And, owing to its starting plan, it is accessible to anyone.

Dávid Urgas

Company Owner at Vytepujto.sk (1-10 employees)

Vetted Review

1 year of experience

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