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UserTesting

Score8.1 out of 10

298 Reviews and Ratings

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What is UserTesting?

UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.

Categories & Use Cases

Media

UserTesting's several solutions for gathering rich customer experience narratives.
Interactive Path Flows Built on recent research in data mining, the Interactive Path Flow aggregates interaction data across multiple participant sessions to visualize the customer journey, surface unexpected behaviors, and locate key moments in the customer journey.
Keyword Mapping Similar keywords are automatically grouped based on overall sentiment (positive, negative, or neutral) to identify themes. Highlight reels associated with each keyword are grouped together, to discover the why behind each sentiment.
Video capture and live streaming Digital and real-world customer experiences are recorded on desktop and mobile devices or live streamed for in-platform viewing.
Audience targeting Audiences are specified by screening contributors from UserTesting’s global network of contributors or connecting to any preferred network.

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