We would like to have users answer questions, UK specific or, depending on the project, internationally. Sometimes we may have prototypes to test or designs to validate. UserTesting gives a good range of people to choose from and sometimes with niche criteria.
Pros
Detailed screener
Audio only option
Easy interface to find the responses to a project
Cons
I've noticed quite a few folks know how to get past the screener. I'd like more of these people not to be able to do that.
The instructions can be a bit clearer. Maybe linking the UT resources to the feature.
Likelihood to Recommend
UserTesting is great for: Conducting surveys Video responses National users International users
User Testing is not so great for: Niche user types
VU
Verified User
Employee in Information Technology (Utilities company, 201-500 employees)
