TrustRadius Insights for Userlytics are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Affordability: Many users have mentioned that Userlytics is an affordable option compared to other similar tools. Some reviewers have expressed that the pricing of Userlytics is reasonable and provides good value for money.
Responsive customer service: The responsiveness and helpfulness of the customer service team at Userlytics are highly regarded by several users. Customers appreciate the prompt assistance they receive from the support staff when they encounter any issues or need clarification.
Various test options and customization features: Users appreciate the availability of various test options and customization features in Userlytics. Several reviewers have highlighted the ability to tailor their usability studies according to their specific requirements, which adds flexibility and enhances the overall user experience.
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Userlytics Reviews
1 Review
Enterprises (1,001+ employees)
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Userlytics helps me to download the recordings to my device, Highlighting is a useful feature. Mainly it gives unbiased outcomes that help to improve the product significantly. I have the flexibility in detail what participants I intent to use, the filters are really good to get good insights for your design. Overall useful product.
Pros
Unbiased results
Pre user tests
Integration with other tools
Quick Feedback
Cons
User interface
Mobile support
Consolidation of Results
Likelihood to Recommend
It is well suited for companies which can not afford expensive focus group or even if you are looking for unfiltered opinions, then Userlytics is a great platform.
However, there are better alternates in the market which have a similar price point and can do a lot better. Like User feel etc.
VU
Verified User
Analyst in Information Technology (10,001+ employees)