Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Cat avg: 7.1
Top Performing Features
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Cat avg: 5.7
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Cat avg: 6.9
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Cat avg: 7.1
Worst Performing Features
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Cat avg: 7.2
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Cat avg: 8.6
Data backups and redundancy
The software helps ensure against data loss.
Cat avg: 7.3
UpToDate Features from Reviews
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
5-24%
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.9
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 5.7
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 7.1
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.8
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
4-44%
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.8
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
2.3-68%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Workflow and Scale
The software helps manage employee workflows at scale.
4.7-29%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1