TrustRadius: an HG Insights company

Upcall

Score8.7 out of 10

2 Reviews and Ratings

What is Upcall?

Upcall is an engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls.

Categories & Use Cases

Upcall the best choice

Use Cases and Deployment Scope

Upcall has helped our business improve in areas such as sales and marketing, Our managers use Upcall to create marketing strategies and campaigns using the templates that are provided. Our company also uses upcall for collecting customer/clients feedback by way of telephone surveys. We have been able to easily integrate upcall with applications like Google Workspace, Google Sheets, Microsoft Outlook, etc.

Pros

  • Appointment Scheduling
  • Application Integration
  • Customer Support

Cons

  • Be more user-friendly
  • Improve the chat feature

Return on Investment

  • Upcall has positively impacted our company.
  • Sales improved from 50% to 92% in less than 5 months.

Alternatives Considered

Microsoft 365 and HubSpot CRM

Other Software Used

Salesforce Lightning Dialer, RingCentral Contact Center, Moodle

Usability