Unisys Intelligent Workplace Services (IntelliServe)

Unisys Intelligent Workplace Services is a service desk managed services made to transform the traditional service desk to align with a user-centric digital workplace. The platform provides an integrated suite of technologies that provide omnichannel support, advanced analytics, automation, artificial intelligence (AI), machine learning and identity authentication. Support services are available at any time across all channels – phone, email, web, video, chat, service portal and social media – providing secure and personalized access. Users experience quick access to services and resolution of their issues through a superior digital support experience, reducing frustration and allowing them to be more productive.