What is Unifyed Yoda - AI Chatbot?
Unifyed Student – Yoda chatbot helps institutions reduce their workload by answering repetitively asked admissions and student services questions. It enables students to receive better customer services experience by getting quick answers to their questions.
Admissions Chatbot
Yoda is a 24X7 available personal assistant that help prospects and applicants get the answers that they need quickly on everything ranging from their application status to the important deadlines in over 100 languages.
Student Services Chatbot
Yoda is an AI web, mobile, and voice-enabled chatbot for student services. It helps students get instantaneous answers to their student services related inquiries, ranging from knowing their current account balance to their grades in over 100 languages.
Omni-Channel Touchpoints
Prospects, applicants and students can chat with Yoda using SMS, from a chatbot on the institution’s website, by accessing Yoda from within the learning management system, student information system, student portal, and student mobile app. Yoda also is available via Google Assistant®, Slack®, Facebook®, and Twitter®.
Live Human Transfer
For the questions that Yoda cannot answer, Yoda has the ability to hand off the chat to a live human, such as to admissions counselors, student services support representatives, and IT help desk technicians.
Categories & Use Cases
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | United States, Canada, Wordwide |
| Supported Languages | English |