What is UJET?
UJET is a cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Boasting resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers large elastic CCaaS tenant at up to 22,000 agents globally and is, according to the vendor used customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to orchestrate predictive, contextual, conversational customer experiences.
Categories & Use Cases
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is UJET?
UJET is presented as a cloud contact center platform for the smartphone era. By modernizing digital and in-app experiences, UJET aims to unify the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
What are UJET's top competitors?
Five9, Genesys Cloud CX, and Talkdesk are common alternatives for UJET.