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Troops

Score9 out of 10

17 Reviews and Ratings

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What is Troops?

Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.

Categories & Use Cases

Reviews

What users are saying about Troops.
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Troops

Incentivized
Tori BloomView profile
Account Executive - Leasing Manager in Sales at WeWork (5001-10,000 employees employees)

Pros

  • Provides notifications of deals closed
  • Allows me to link SalesForce
  • Lets me know when a SalesForce opportunity is out of date

Cons

  • Lag when deals close
  • Can provide more details

Most Important Features

  • Closed-won notifications

Return on Investment

  • Lagging

A Must have for any team using Slack and Salesforce

Incentivized
Brendan O'NeilView profile
Go-To-Market Lead in Marketing at Robin (51-200 employees employees)

Pros

  • Simple set up.
  • Excellent support.

Other Software Used

Slack, Hoopla, Drift

Troops -- Sales Team Enhancement

Incentivized
Sean Mir
BDR in Sales at Chrome River (501-1000 employees employees)

Pros

  • Notifications.
  • Detail.

Cons

  • Too many emails.

Return on Investment

  • Accurate forecasting.
  • Streamlines our agenda.

Other Software Used

Slack, HubSpot, ZoomInfo

Troops is a HUGE time saver

Incentivized
Ariel EzekielView profile
Business Development Manager in Sales at Chrome River Technologies (201-500 employees employees)

Pros

  • Real time notifications.

Cons

  • More customization.

Return on Investment

  • Positive ROI because we can reach out to prospects as soon as they engage our website.

Other Software Used

Slack, LinkedIn Sales Navigator, Outreach

Troops saves time & improves visibility for our team

Incentivized
Emily WilhoitView profile
Director of Partnerships in Sales at Blue Acorn (51-200 employees employees)

Pros

  • Troops reduces the amount of time reps spend in SFDC
  • Troops reminds users to log calls at the end of every day for better compliance

Cons

  • Would love to see Troops do more with report dashboards

Return on Investment

  • Improved compliance
  • Improved transparency across our org