TrustRadius: an HG Insights company

Troops

Score9 out of 10

17 Reviews and Ratings

What is Troops?

Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.

Categories & Use Cases

Troops

Pros

  • Provides notifications of deals closed
  • Allows me to link SalesForce
  • Lets me know when a SalesForce opportunity is out of date

Cons

  • Lag when deals close
  • Can provide more details

Most Important Features

  • Closed-won notifications

Return on Investment

  • Lagging

A Must have for any team using Slack and Salesforce

Pros

  • Simple set up.
  • Excellent support.

Other Software Used

Slack, Hoopla, Drift

Troops -- Sales Team Enhancement

Pros

  • Notifications.
  • Detail.

Cons

  • Too many emails.

Return on Investment

  • Accurate forecasting.
  • Streamlines our agenda.

Other Software Used

Slack, HubSpot, ZoomInfo

Troops is a HUGE time saver

Pros

  • Real time notifications.

Cons

  • More customization.

Return on Investment

  • Positive ROI because we can reach out to prospects as soon as they engage our website.

Other Software Used

Slack, LinkedIn Sales Navigator, Outreach

Troops saves time & improves visibility for our team

Pros

  • Troops reduces the amount of time reps spend in SFDC
  • Troops reminds users to log calls at the end of every day for better compliance

Cons

  • Would love to see Troops do more with report dashboards

Return on Investment

  • Improved compliance
  • Improved transparency across our org