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Troop Messenger

Score9.8 out of 10

20 Reviews and Ratings

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What is Troop Messenger?

Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is encrypted, and is secure enough to share confidential business data and facilitates one-to-one and team communication. Below is a list of features:

Free Plan Features

0-50 Users

One-One Messaging

Group Chats

File Sharing

Contact Search

Filters (links, attachments.)

Web, Mobile & Desktop Messaging

Pin Users

Free Email Support

50GB Storage



Additional Premium Features:

1-100 Users

Flag Messages

Analytics

Audio Call

Audio Messaging

Video Calling

Screen Sharing

Unlimited Groups

Delete & Recall

Troop Store

Email/Call Support

150GB Storage



Enterprise Features

Unlimited Users

Unlimited Messages History

Multiple Domain merging

Video Conferencing

Screen Sharing /Controlling

Jumper

Burnout

Broad Casting

Data Record

Dedicated Account Manager

250GB Storage


Categories & Use Cases

Media

Screenshot of Affordable pricing for every Business Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.
Troop Messenger
Troop Messenger
Troop Messenger
Troop Messenger

1 / 5

Screenshot of Affordable pricing for every Business Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.

Key Features

Learn about the best (and worst!) features Troop Messenger has to offer, as determined by TrustRadius' reviewers.
Based on 20 ratings of Troop Messenger's features
View all features

Top Performing Features

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.7

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.2

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.2

Areas for Improvement

  • Discussions

    Users can join groups or message boards for forum-style collaboration.

    Category average: 8.3

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

    Category average: 7.4

  • Video files

    Supports video file types

    Category average: 7.4

Reviews

What users are saying about Troop Messenger.
View all reviews

Collaboration tool with innovative features

Ishita VarmaView profile
Software Tester in Information Technology at Tech Mahindra (201-500 employees employees)

Use Cases and Deployment Scope

Troop Messenger can be used by all for their internal office communication and I can say that all features are useful in each category. Therefore, here are the use cases listed below: - Startups - SMEs and Large Enterprises - Government - Defence - Education and NGOs - Shipping - Cadre Management for Political Parties

Pros

  • Intuitive UI and Impressive UX
  • SaaS, Self-hosted, Chat APIs, and Custom App
  • Cost-effective

Return on Investment

  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.

Alternatives Considered

Microsoft Teams

Proactive tool

Sukesh KumarView profile
Sales And Marketing Specialist in Customer Service at Sulekha (201-500 employees employees)

Use Cases and Deployment Scope

Troop Messenger has been used by me and my team for more than two years, and I have teams spread across several locations. It performed flawlessly in these circumstances, with no latency problems. It has helped teammates stay informed of one another's tasks and mental states in both locations, fostering continuous team development and improvement.

Pros

  • On-premise model available
  • Image slideshow
  • Secure & reliable tool

Cons

  • I'm just interested to see how it will change the daily activities and workflow of my teams.

Return on Investment

  • Why would I continue with a tool that results negative impact.

Alternatives Considered

Slack

Engaging tool

Maanav RajView profile
Digital Marketing Executive in Marketing at MIRAKI TECHNOLOGIES (51-200 employees employees)

Use Cases and Deployment Scope

Initially, we used mails for documenting the communication and the chat app’s a free plan for quick communication. Later, we changed our minds and opted for Troop Messenger since the price was less compared to others. Henceforth, we started using Troop Messenger predominantly dues to its efficiency and left mails. Now, our organization from the Board of directors to interns is using Troop Messenger for communicating.

Pros

  • Integrated with Zapier
  • Bulk messaging option
  • Admin controls

Cons

  • We are biased towards Troop Messenger, I can say it is already the best tool.

Return on Investment

  • It improved the communication between the teams, and the collaboration is boosted like never before.

Alternatives Considered

Microsoft Teams

Suitable tool for business and team communication

Rahul MishraView profile
Software Programmer in Information Technology at Omniscient IT Solutions Pvt Ltd (51-200 employees employees)

Use Cases and Deployment Scope

Troop Messenger is simple to use and has a comfortable feel. Without any training sessions, it is easy for those of us switching from other tools to use it. With the use of this tool, I can interact with coworkers, communicate project updates, send images to my team, and offer amusing quotes, GIFs, and reactions—all within a highly professional application that meets all of my communication needs.

Pros

  • Zapier integration
  • Enterprise admin dashboard
  • Role based access controls

Cons

  • It is a great tool, and I just anticipate its upgrade.

Return on Investment

  • All I see only positive outcome of using this tool

Alternatives Considered

Microsoft Teams

Great tool to work with

Druti reddyView profile
Digital Marketing Analyst in Information Technology at Shiftwave Technologies (51-200 employees employees)

Use Cases and Deployment Scope

Instead of running through several communication channels all the time, Troop Messenger is a really convenient way to have one location where your work takes place. Additionally, files are kept as data for your future access. In just a few clicks, you may get all you need to work with teammates. This program speeds up and streamlines internal communication.

Pros

  • Safe & secure tool
  • Self hosted chat platform
  • Live location tracking

Cons

  • Troop Messenger is a complete tools I am just looking forward for its upgrade

Return on Investment

  • Our work collaboration is enhanced so as team communication

Alternatives Considered

Slack

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