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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.

    $0

    per user

    Troop Messenger

    Score9.8 out of 10
    N/AInstant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
    Pricing
    HipChat (discontinued)Troop Messenger
    Editions & Modules
    HipChat Basic
    $0
    per user
    HipChat Plus
    $2
    per user
    No answers on this topic
    Offerings
    Pricing Offerings
    HipChat (discontinued)Troop Messenger
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
    More Pricing Information
    Community Pulse
    HipChat (discontinued)Troop Messenger
    Considered Both Products
    Atlassian
    No answer on this topic
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    HipChat (discontinued)Troop Messenger
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Troop Messenger
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    5% below category average
    Troop Messenger
    9.8
    17 Ratings
    24% above category average
    Mobile Access7.397 Ratings9.917 Ratings
    Search7.2103 Ratings9.717 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Troop Messenger
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    8% below category average
    Troop Messenger
    9.8
    17 Ratings
    21% above category average
    Chat7.7132 Ratings10.017 Ratings
    Notifications7.7130 Ratings9.917 Ratings
    Discussions6.5110 Ratings9.617 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings9.615 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Troop Messenger
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    22% below category average
    Troop Messenger
    9.7
    17 Ratings
    21% above category average
    Video files6.585 Ratings9.617 Ratings
    Audio files6.873 Ratings9.817 Ratings
    Access control6.660 Ratings9.816 Ratings
    Advanced security features5.949 Ratings9.816 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Best Alternatives
    HipChat (discontinued)Troop Messenger
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.8 out of 10
    Microsoft Viva Engage
    Score7.8 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)Troop Messenger
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.8
    (17 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)Troop Messenger
    Likelihood to Recommend
    Atlassian
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
    Read full review
    Pros
    Atlassian
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Sending a single message to multiple users and multiple groups at once.
    • Any participant of the group call can add more participants to the ongoing group call.
    • Search filters help you find groups, text files, images, videos, and more in just one go.
    • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
    Incentivized
    Read full review
    Cons
    Atlassian
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
    Read full review
    Likelihood to Renew
    Atlassian
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Usability
    Atlassian
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Support Rating
    Atlassian
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Implementation Rating
    Atlassian
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Atlassian
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
    Read full review
    Scalability
    Atlassian
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Return on Investment
    Atlassian
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

    Troop Messenger Screenshots

    Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Product screenshotProduct screenshotProduct screenshotProduct screenshot