TripIt Professional, Scientific, and Technical Services Reviews & Insights

Score8 out of 10

18 Reviews and Ratings

Community insights

TrustRadius Insights for TripIt are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Calendar Organization: Users have expressed satisfaction with the intuitive display of dates and travel plans in the calendar organization feature, making it effortless to manage their schedules effectively. This feature streamlines itinerary planning by providing a clear overview of upcoming trips, enhancing overall trip organization for users.

Travel Itinerary Tracking: Several reviewers have found great value in the travel itinerary tracking function, particularly appreciating its ability to promptly alert them about any flight delays or changes. This feature not only ensures users stay informed throughout their journey but also enables them to adapt quickly to unexpected modifications, contributing to smoother travel experiences.

Seat Tracker Feature: Users have praised the seat tracker feature available in the pro version for allowing them to select optimal seats irrespective of their class of air travel. By offering this functionality, the platform empowers travelers to secure preferred seating arrangements and enhance their comfort during flights, adding convenience and personalization to their trips.

TripIt Reviews

4 Reviews

Professional, Scientific, and Technical ServicesAccounting1Information Technology & Services1Marketing & Advertising1Design1

TripIt is a great tool for tracking travel

Rating: 9 out of 10

Incentivized

May 3, 2021

Use Cases and Deployment Scope

It is being used only by myself and a handful of others. We previously used it more before the pandemic. We use it to help us track our itineraries. I specifically use it when I travel to clients, conferences, and for personal travel. I have it synced to my email.

Pros

Pulls in travel detail from emails.
Shows the itinerary visually.
Allows you to delete [or] merge reservations.

Cons

I would like for it to show a link back to the email or the email text.
I would like to get more control over reminders when reservations are coming up.
It would be nice if we could sync calendars also.

Likelihood to Recommend

TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.

Joe Giorgio

Business analyst in Information Technology at Accttwo shared services (Accounting, 51-200 employees)

Vetted Review

8 years of experience

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Simple to use and Efficient Travel Software

Rating: 8 out of 10

Incentivized

May 3, 2021

Use Cases and Deployment Scope

TripIt is used as the system of record for all business travel. It ensures we use hotels, flights and rental cars within our company's expense policy. The whole company uses it and it is helpful to keep expenses down. It is also very helpful in finding approved hotels in areas you may be unfamiliar with.

Pros

Hotel booking.
Flight booking.
Rental cars.

Cons

Some trip info is not as cheap as it is thru something like Expedia so some sort of integration there would be nice.

Likelihood to Recommend

Definitely well-suited for larger companies and even small companies with employees that travel often.

Verified User

Account Manager in Customer Service (Information Technology & Services company, 10,001+ employees)

Vetted Review

3 years of experience

Really good on the road!

Rating: 7 out of 10

Incentivized

May 3, 2021

Use Cases and Deployment Scope

It’s being used across the organization for travel expensing and booking. It solves the problem of making booking and itineraries unified and reviewable. Additionally, the reminders it sends while on a trip are beneficial. It has saved me from missing flights due to timezone changes several times.

Pros

Reminders
Booking
Shared itineraries

Cons

Interface needs updates
Functionality is a little clunky on mobile
Could use a mobile wallet integration.

Likelihood to Recommend

TripIt is well suited to travel on the move. It is so useful when I am in the midst of trying to get from place to place in airports and on the way to hotels.

I would never purchase a ticket through the mobile app, though. It's too clunky for me to have any confidence in it.

Christopher Thoms

User Experience Designer in Product Management at NWEA (Design, 501-1000 employees)

Vetted Review

3 years of experience

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TripIt is Tops

Rating: 10 out of 10

Incentivized

April 6, 2019

Use Cases and Deployment Scope

Tripit is used by everyone on the team, including outside contractors. With Tripit we can have other members of the team manage and know our travel, or simply block out time on calendars where the information is masked. The big problem that TripIt solves is an easy recall of travel details all in one place.

Pros

Tripit notifies me about flight schedule changes.
When a flight is delayed, Tripit tells me before the airline.
Tripit organizes my travel details in calendar order. That makes it easy to find confirmation numbers and addresses.
Tripit is integrated with my Google Calendar and on my iPhone and iPad making all the information accessible all the time.

Cons

Tripit is very USA travel-centric. Many confirmations for European bookings need a manual entry.
Calendar sync should be near real time. Too often if I delete something on Tripit I find it still on my calendar.
Tripit should integrate with more third-party calendar sources so I can know what's going on in the areas I'm visiting before I arrive.

Likelihood to Recommend

TripIt is great for the business traveler, but also very good for families or groups. One person can make all the reservations, and then share the details from within Tripit vs. having to send individual booking records to everyone. Tripit is not good if you don't manage your circles closely or those you have given permission to in the past. There needs to be more reminding to check those permissions, access, etc. That whole functionality is in need of a major update.

Andy Abramson

Founder and CEO in Corporate at Comunicano, Inc. (Marketing and Advertising, 11-50 employees)

Vetted Review

10 years of experience

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