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TriNet

Score4.9 out of 10

1,200 Reviews and Ratings

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Top Performing Features

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.4

  • Candidate ranking

    Candidate readiness for key business positions can be ranked and assessed.

    Category average: 8

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.5

Areas for Improvement

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 7.7

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.5

  • Tracking of all physical assets

    Tracking of track laptops, pagers, phones, and other company equipment.

    Category average: 8.2

Great transition for a small company that needs support but not all tools

Use Cases and Deployment Scope

We currently use Trinet to manage our payroll, employee benefits and 401(k) options. We also track employee documents for historical purposes and compensation changes.

We were in a position where our previous provider was changing to a subscription model which outpriced our business from their offering. Trinet was able to find a solution that matched our needs, pricing and provided a benefit savings for the company and employees as a whole.

Pros

  • Integration
  • Payroll Management and Organization
  • Training

Cons

  • 401(k) details during the initial conversations with sales, due to some confusion we had to make a few corrections that caused delays for us

Return on Investment

  • Overall the savings for our team members
  • Expanded our benefit offerings

Usability

Alternatives Considered

TriNet HR Plus

Ease and accessibility with TriNet

Use Cases and Deployment Scope

We use TriNet to assist us with all human resource issues, payroll processing and HR training. The use of TriNet has streamlined all our processes that we need to do for Human Resources. Submitting payroll is simple and they have mistake prevention. They do this by allowing changes for a small window of time after submitting payroll. The resources and training keep me up to date on everything from new laws to solving issues that arise.

Pros

  • Education
  • Payroll
  • Human Resource Issues
  • Customer Service

Cons

  • More SHRM training would be useful
  • Maybe some expanded hours
  • More educational resources and opportunities

Return on Investment

  • Accuracy
  • Speed in processing
  • Education to enable us to protect our employees and ourselves

Usability

Alternatives Considered

Insperity

Other Software Used

Sage 100, Sage 50, Salesforce Employee Service Management

TriNet review.

Use Cases and Deployment Scope

We are a small business and we utilize TriNet as our payroll and benefits provider. The business problems TriNet addresses and does the heavy lifting for us is in compliance, both with payroll and benefits. With every state having different leaves available, plus the interaction between state and federal leave, TriNet helps us maintain our compliance with those. We do not need a dedicated payroll headcount because we have TriNet to take care of all the state and local tax set ups and compliance, as well as the reporting to all of the states and the federal government. The are also our first resource when a question comes up from employees.

Pros

  • Leave compliance.
  • Payroll compliance.
  • Government reporting.

Cons

  • Explanation of issues or reasons behind why policies are the way they are.
  • Communication during peak payroll processing times.

Return on Investment

  • TriNet has enabled us to reallocate time from maintenance in HR to focus on strategy and the future.

Usability

Alternatives Considered

ClearCompany

Other Software Used

ClearCompany, Cornerstone Software, SAP Concur

Trinet - Payroll.

Use Cases and Deployment Scope

We are a consulting company and run multiple payroll systems for many clients. Trinet is one of several platforms we use, but prefer given the integration of benefits and pto tracking. We run bi-weekly, semi-monthly, and monthly payrolls in Trinet, and each client has different needs. We are fortunate enough to have a dedicated specialist (Julie Moore) who assists us daily, which we do not experience with other payroll platforms. In conjunction with the specialized support, we appreciate that all HR items can be seamlessly integrated, including COBRA and 401(k) plans. This allows better tracking in one place.

Pros

  • Codes for Payroll.
  • Designated Specialist.
  • Reports.
  • Integration of services.

Cons

  • Same-day pay for last minute terminations.
  • More information for back-up/coverage when designated specialist is ooo.
  • Better PTO tracking reports for managers.

Return on Investment

  • It has helped keep employee information more confidential.
  • It has made the I-9 process more streamlined and easier to track.
  • The audits help with payroll accuracy.

Usability

Alternatives Considered

Justworks

Other Software Used

Justworks, Paychex, ADP TotalSource, BambooHR®, ADP Workforce Now

Once you join Trinet you will be pleased

Use Cases and Deployment Scope

We use Trinet for our payroll processing, Medical and Dental Benefits, 401K, and HR for assistance. I have been with my company for over 4 years and the company has been using Trinet since 2016. The online processing is simple along with the onboarding of new employees. Of all the payroll companies I have used in other jobs this one is simple and straightforward. They answer questions as they arise. Very professional with their clients. Trinet being a PEO company is best to use as the HR laws are cumbersome and keep changing. They have all the tools we need available to use. They take care of the taxes and reporting. Their reports are simple to use and during PPP they had sample reports to use and enter our information. They keep their clients apprised of new laws or changes for HR or Payroll.

Pros

  • Payroll processing
  • Communication via email with their clients
  • payroll reports
  • Benefit process
  • onboarding new hire
  • Vacation and sick leave tracking etc

Cons

  • To have some reports readily available like SOC
  • Workers comp reporting to have access in the reports
  • Cobra information if former employees opt-in having that information available in the reports section would help

Return on Investment

  • HR less time spent on all the laws and they have kept us inform
  • Processing payroll takes less time
  • Fees are a bit high for a small business

Usability

Alternatives Considered

ADP Streamline Payroll

Other Software Used

QuickBooks Online, Zoho Expense, Asset.Guru