TriNet HR Plus

Score6.6 out of 10

232 Reviews and Ratings

What is TriNet HR Plus?

HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

Categories & Use Cases

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Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 8.2
Update personal information
Employees can update personal profile with change of address, dependents, or other personal data.
Category average: 8.3
Employment history
Employment history is the ability to track previous positions held.
Category average: 8

Performance tracking
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Category average: 7.6
Line-of sight-visibility
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
Category average: 7.6
Create succession plans/pools
Managers can create and manage pools of potentially high-performing individuals.
Category average: 8

Tiffany Samoff

Administrative Executive in Corporate at Que-Media (11-50 employees employees)

Use Cases and Deployment Scope

I use TriNet HR Plus on a daily basis in my organization. TriNet HR Plus addresses all HR and Payroll issues that arise. I use TriNet HR Plus for Payroll and HR issues.

Pros

Education
Problem Resolution
Ease of use on the website
A dedicated representative

Cons

Sometimes I find it a little difficult to know exactly where to navigate
I would love an easier way to navigate forms
More information on HR Compliance classes

Return on Investment

It has had a positive impact by streamlining our needs
TriNet HR Plus allows me to have extra time to complete other tasks which saves us money.
The only issue that was negative was a w-2 issue that resulted in underpayment for an employee

Usability

Alternatives Considered

Insperity

Other Software Used

Salesforce Commerce Cloud, Sage 100, Sage 50

Richard Jewik

Director in Finance and Accounting at United Ways of California (11-50 employees employees)

Use Cases and Deployment Scope

We used TriNet HR Plattfom for primarily processing payroll. It does provide us with the basic information to generate reports to manually process information into our Accounting System. It would be nice to have some kind of integration with our accounting system.

Pros

The reports generated for entering payroll into our accounting system is easy to read and understand
The Vacation and Sick time accrual reports makes it easy for year end.
The information on anniversary dates for vesting is very useful.

Cons

Integration with Accounting system
Issues of out of cycle payroll can be better presented
There should be safeguards in place to prevent inadvertently transfer funds more than once by mistake

Return on Investment

Since I started, I have nothing to compare this to see we were already on TriNet
We have not benchmark this.
We probably have only used the more basic features

Usability

Alternatives Considered

ADP TotalSource

Other Software Used

QuickBooks Desktop Premier, Sage Intacct

Kristen Albertsen View profile

Head of People in Human Resources at Earthrise Energy (11-50 employees employees)

Use Cases and Deployment Scope

TriNet HR Platform supports an HR department of 1, for our 50 FTE+ company. It is our HRIS platform for onboarding, compliance, benefits, payroll, taxes, HR analytics, expenses, performance management, and recruiting. It is a single centralized source of confidential information that seamlessly speaks across its internal platform, and provides some APIs that connect to external platforms (Sage/Intacct, Microsoft BI, etc).

Pros

Payroll
Onboarding
Off-the-shelf HR analytics
Customer support (chat, direct)

Cons

APIs could be more robust
TriNet HR Platform Perform (performance management) could be more customizable

Return on Investment

Minimized need for additional FT or PT HR support
Controlled annual insurance renewal costs
Provides EPLI as part of standard package/no additional charge

Usability

Alternatives Considered

Insperity, Justworks, Namely and Rippling

Other Software Used

Sage Intacct, monday.com, WordPress, Canva, Adobe Acrobat, Carta, LinkedIn Learning (Lynda.com)

Verified User

Director in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

We mostly use TriNet for HR compliance, benefits, and payroll services. TriNet HR Platform offers competitive benefits plans and rates that would be very difficult for us to obtain as a small to mid-sized company.

Pros

Reporting
Staying on top of HR compliance (labor laws and regulations)
Integration with other apps

Cons

Employee solution center used to be more responsive
I am told multiple ways to contact different teams at Trinet. It would be great if it was more centralized.
I wish the compensation benchmark report function was free

Return on Investment

My company is likely saving $50k or so on health insurance
My company is saving $30k/yr on retirement plan services via TriNet

Usability

Alternatives Considered

Paycom

Ben Flemming View profile

Director of Human Resources in Human Resources at National School Project (11-50 employees employees)

Use Cases and Deployment Scope

We're using Zenefits to manage all our employee information from hiring, time off, payroll, through the process of termination. Zenefits integrates really well with our applicant tracking system too, so that makes for seamless processes of selection and recruiting. Zenefits solves several key issues of information available for our managers and forth the members of our team to connect with one another: contact info, PTO schedules, and approvals.

Pros

Ease of use for employees
Ease of use and level of customization for managers
integration of all HR functions under one platform

Cons

A few things about setting up payroll have been a bit glitchy, notably the inability to record a permanent as well as a work mailing address for some employees.

Most Important Features

comprehensive payroll, taxes, and benefits
Simple hiring and employee documentation

Return on Investment

Great ROI. It replaced a system (no system) which was free but messy and hard to organize. Zenefits has been worth it for our small HR department.

Alternatives Considered

ADP Resource

Other Software Used

QuickBooks Online, Bloomerang, JazzHR

TriNet HR Plus

What is TriNet HR Plus?

Categories & Use Cases

Media

Key Features

Top Performing Features

Pay calculation

Update personal information

Employment history

Areas for Improvement

Performance tracking

Line-of sight-visibility

Create succession plans/pools

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