TrustRadius Insights for Tricentis qTest are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Field Customization: Users have consistently praised the tool for its intuitive field configuration and customization options, which streamline the process of mapping out complex business workflows effectively. The user-friendly interface for customizing fields has been highlighted as a key feature that enhances overall usability.
Cloud Compatibility: Many reviewers have expressed satisfaction with the tool's seamless integration with cloud-based solutions, noting how this capability significantly improves accessibility and flexibility in test management tasks. The ability to leverage cloud resources has been lauded for enhancing collaboration among team members working on testing projects.
Efficient Test Case Management: Customers appreciate the tool's robust functionalities in creating, editing, and organizing test cases efficiently. Its smooth integration with popular platforms like Jira and Selenium for automated script execution has garnered positive feedback from users seeking comprehensive test case management solutions.
<span style="font-size: 1rem;">We use Tricentis qTest to organize and track our testing work. It helps us create test cases, run tests, log defects, and generate reports—all in one place. It connects with Jira and our CI/CD pipeline, making it easy to sync with development. </span><div>
</div><div>Before qTest, we struggled with scattered test data and slow reporting. Now, we have clear dashboards to track progress and make better decisions. It works for both manual and automated testing, saving us time. </div><div>Our team uses it for functional, regression, and API testing. It fits well with Agile and DevOps, helping us deliver faster.</div>
Pros
Test Case Management & Reusability
Real-Time Dashboards & Reporting
Cons
Steeper Learning Curve
Likelihood to Recommend
Best Case Scenario 1. Large-Scale Enterprise Testing Example: qTest’s requirement traceability and audit trails ensured compliance with strict regulatory standards 2. Agile/DevOps Teams with Jira Example:In a CI/CD pipeline, qTest’s Jira sync automated defect logging. Developers fixed bugs faster because tickets included linked test steps and screenshots. 3. Manual Regression Testing Example: Versioned test cases and bulk editing streamline repetitive workflows.
Less Appropriate Scenarios 1. Small Teams with Simple Projects Example: Heavyweight for lightweight needs 2. Mobile-First Testing Example: Lacks native mobile testing features (e.g., real-device support).
VU
Verified User
Team Lead in Information Technology (10,001+ employees)
It’s best suited for overall test management in your Software testing lifecycle. It’s great for creating test repository and mapped to requirements. It can be very well used by testers , managers to keep track of work at one place.
It’s less suited for creating automation script, tosca is better option for such requirements
VU
Verified User
Team Lead in Professional Services (501-1000 employees)
We use Tricentis qTest for our test case management in our testing phases of product development, validation of various products internally, and development of customer instances. A major piece that we use is the integration with JIRA. This shows a connection of what we're working on with the proof of testing of what we actually did and what the actual results of that testing were.
Pros
Traceability for test cases
Traceability for test requirements
Linking back to our JIRA instance
Cons
Uptime
Communication
Support
Likelihood to Recommend
We've experienced a lot of down time over the years with little to no explanation. Another frustrating piece is things randomly have disappeared on us in qtest. Tricentis' communication with unexpected and expected downtime is very poor. There is very little room to prepare and warn our users for things like that in current state
VU
Verified User
Administrator in Information Technology (201-500 employees)
I use Tricentis qTest for test case management and also managing test results. We used small amount for automation as well, but that's the main reason for using the platform.
Pros
User interface
Easy to use
very limited downtime
Cons
Reporting
Likelihood to Recommend
Although Tricentis qTest is good for test case and test result management, it seems like it still lacking a bit in reporting. We have to create our own reports in this case.
VU
Verified User
Technician in Information Technology (201-500 employees)
We use it for testing purposes in our projects. Separate qtest teams have control over it. We used it during SIT and UAT to track the progress and log defects, if any. All our testing status for most of the projects comes from Tricentis qTest. It helps to give output in the required format and is easy to track.
Pros
Track progress.
Log defects.
Reports
Cons
Searching the defects not easy.
Look and feel.
Automation
Likelihood to Recommend
The Tricentis qtest is well suited for testing. We are currently not tracking Unit testing, but we use it extensively for SIT and User Acceptance testing. The QCoE team tracks all the test cases module-wise, which helps in better analysis of the status and reporting the same to leadership, which is very good. When the defect is raised, we cannot put the status as InProgress, we are not sure if this can be configured.
Best product to use for Test Management & Analytics. Setting the workflow, properly managing Test Plans, capturing results, and supporting automation testing is easy. Provide a centralized view of software testing activities and integration with another system for real-time tracking of defects, test cases & story completion. It allows hosting on the cloud, too.
Pros
Field setting or customization is more user friendly.
User friendly tool to map business processes.
Supports cloud based solutions too.
Cons
More integration with another system - integration with SAP to create defects on SAP screens.
Likelihood to Recommend
The HP ALM tool is the best known tool in the market, with maximum features but at an extra cost. If Tricentis qTest can have simple features along with some advanced features, it will be a game changer for Tricentis qTest.
VU
Verified User
Project Manager in Information Technology (10,001+ employees)
We use the Tricentis qTest in our Quality & Assurance Department's integrated environment using Agile and DevOps frameworks, to ensure seamless data flow across tools throughout our software development lifecycle. The main business problem addressed by the product is on scalability. qTest centralizes test cases, integrating performance metrics to pinpoint scalability issues. It promotes sprint based testing with immediate feedback loops and facilitates real0time collaboration among dispersed teams.
Pros
centralized test cases
sprint-based testing
rich analytics to monitor software quality and scalability trends
Cons
simpler and more intuitive Interface
more extensive integration with third-party tools
Real-time collaboration for analysis and report generation
Likelihood to Recommend
The qTest is well-suited for organizations transitioning to Agile or DevOps frameworks. It Streamlines test management with real-time collaboration and integrates with popular CI/CD tools. It excels in complex, large-scale projects needing centralized test cases management, traceability, and detailed reporting. However, organizations on a tight budget might find it cost prohibitive compared to simpler, low-cost alternatives.
VU
Verified User
Professional in Information Technology (1001-5000 employees)
Tricentis qTest is the product which is developed by the QASymphony supported by all the web browsers as well as different versions of Windows OS. This platform provides the continuous automation testing with any tool along with the quality engineering in order to provide the visibility and control throughout the Software Development Life Cycle (SDLC). Before new deployment or release , the product is tested in order met the needs of the smooth production run, now here comes the initialization of the test environment or pre-requisites in order to check various aspects of the product before launch or deplaoyment. Here we can plan our releases and along with that requirements can be linked.
Pros
Orchestrated along with accelerated test automation for open sources
providing built -in reports and data on defects ,testing status
having Tricentis qTest feature reducing risks and identifying scope of testing
having build in custom workflows for any open source solution(Azure,Teams,DevOps)
Cons
repetitive requirement mapping for particular type story might be time consuming
the 3rd party Automation tools are not necessarily supported as it may want you to use Tosca for automation with Tricentis qTest integration.
licensing cost is high compared to other competitiors.
Ui and navigation throughout is a bit counterintuitive or can be hectic
Likelihood to Recommend
There are various plus point features, starting with providing data and stats with documentations of all test scenarios and results of the regression testing along with bug reports. Third party test integrations with tools like Jira and tracking all the test cases for every requirement. Saving efforts and time while executing the large batches of the test cases in various environments. Can be accessible via browser and supporting various OS like windows irrespective of version.
<ul><li>It offer you with a better understanding of the system being tested while organising test activity and keeping the entire process on track by collaboration, interpersonal interaction data analysis,</li><li>It promote the testing process' refinement.</li><li> It simplify the process by maintaining track of activities, issues, and test results in a single application.</li></ul>
Pros
Collaboration
Integration with Jira and Azure AD
Creation of test scenario from library
Analytics and reporting
Cons
Short idel time logout quickly
Need improved UI
Likelihood to Recommend
It is well suited for enterprise level testing where huge number of team is involved specially developer, Tester, Project management team, Scrum master. It help all of them to collaborate and work smoothly. It Can be useful and value for money where project are complicated and require testing from multiple team.
VU
Verified User
Analyst in Information Technology (10,001+ employees)