#1 most frequent
United States of America
76.2%16 installations of 21
What is QuickBooks Commerce?
QuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).
Categories & Use Cases
Media
1 / 7
Top Performing Features
Inventory tracking
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
Category average: 8.4
Automation rules
Rules can be established to automate reordering items, applying tags to organize inventory, creating production orders, shipping items via specific carriers or methods, and more.
Category average: 8.1
Reporting and analytics
Reports about historic and current inventory and order trends are available.
Category average: 7.9
Areas for Improvement
Accounting integration
The software integrates with accounting software for more comprehensive bookkeeping.
Category average: 8
Point of sale integration
The software integrates with a point of sale system for payment processing.
Category average: 9.3
Fulfillment
When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.
Category average: 8.1
Who Buys & Uses QuickBooks Commerce
#2 most frequent
India
9.5%2 installations of 21
#3 most frequent
Australia
4.8%1 installation of 21
QuickBooks Commerce for the win!!
Use Cases and Deployment Scope
I love that it tracks everything in one place.....orders, apps....just everything! Very easy to use.
Pros
- Tracks sales orders.
- Keeps all apps in one place.
- Makes it easy to look up customers/clients.
Cons
- I don't see anything that they need to improve on right now.
Most Important Features
- Tracking of sales.
- Customer/client base.
- Apps all on one dashboard.
Return on Investment
- Takes less time to check everything.
- Saves money on only needing one platform.
- Less headaches in the office.
Alternatives Considered
Insightly and QuickBooks Online Advanced
Other Software Used
Trello, QuickBooks Online Advanced, Insightly
Good idea, but still underdeveloped
Pros
- Track inventory at multiple locations
- Record revenue by multiple sales channels
Cons
- - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
- - Have to process returns on Amazon and Shopify orders manually
- - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
- - Supports accrual accounting method only. In cash - it's a mess
- - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
- - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
- - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
- - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.
Most Important Features
- Track inventory on multiple locations
- Record revenue by multiple sales channels
Return on Investment
- No specific impact
Alternatives Considered
QuickBooks Online
Other Software Used
QuickBooks Online
TradeGecko offers exceptional value if setup correctly. Contact a TradeGecko partner to help
Pros
- Shopify integration
- Manage product bundles
- Merchandise classification: variants and components
- Manage multiple price lists
- Automate purchase ordering
- Automate backorders
Cons
- The manufacturing dashboard isn't as good as Katana MRP, for example.
- No built in POS.
Return on Investment
- My business has tippled year on year for the last 2 years.
Alternatives Considered
DEAR Inventory, Unleashed, Vend, Katana - Smart Workshop Software and Fishbowl Manufacturing (FBM)
Other Software Used
WordPress, Shopify, DEAR Inventory, Xero, QuickBooks Online, HubSpot CRM
Small yet reliable for small business!
Use Cases and Deployment Scope
QuickBooks Commerce is essential for our day to day business. It is rather simple to use even when they do updates, we have easily adjusted to said updates. Adding a client to QuickBooks Commerce is quick and easy, making updates to the folio is also very smooth and simple. There is an auto billing feature that allows you to set up an automatic invoicing, although I have used this feature in the past and although it was good at the time it started building at one point and was a bit difficult to shut off. I would really love it if my sign-in would allow me to send things to clients with my name and email, so as they do not approach the person named on the account with something that they had nothing to do with. QuickBooks Commerce is nice on the organization and allows you to merge a client if they were entered more than one time. It is nice to see everything that is due in one place and it is exceptional that we can now except payments through the app now. This has made things a lot easier on us, however it would be nice if you could make it so that all users of the program get an email update for when the payment goes through. For instance if the office manager is out and we receive payment (I do not get this email) if she is out for a week that would really back us up on the details of the clients payment, per I do not get the email.
Pros
- Very well organized one shot spot for all financials
- Takes payments which is very helpful since we have to go to 4 spots in system for one payment (takes some of the fuss out)
- Helps us to keep up on due payments
Cons
- Needs email alert on payment for all assigned to QuickBooks Commerce
- Improve auto payments set-up
- Would be really nice to get automated reminders on the system
Return on Investment
- The quoting options are quick and efficient
- I feel that the return is very good with the program
- Easy learned and efficient program
TradeGecko: Billing, Inventory, Stock Purchasing all under one roof
Pros
- Interface with WooCommerce.
- Interface with Xero.
- Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
- Works with ShipStation extremely well.
- Works with major EDI vendors (with reservations).
Cons
- It doesn't handle salespeople (we're not talking commissions, just a field for salespeople).
- It doesn't have credit limit checking.
- They have an issue with sales tax (recalcuating tax on API feeds where tax has already been calculated).
- There B2B needs a lot more functionality, but it does work.
- If you use the B2B and you get a return, they only have credit card refunds capability of all or nothing - totally unrealistic.
Return on Investment
- I have spent an inordinate amount of time getting them to see what realistic business rules are (not just for my client, but for business in general).
- I believe their engineers, analysts and many of their customer service people need more real-life business experience since they truly don't understand concepts as simple as "sales pipeline" or as mentioned before, you don't recalculate sales tax when you are not the books of record.
Other Software Used
ShipStation, Xero, WooCommerce, SPS Commerce Fulfillment
