Timely Reviews and Ratings

Rating: 7 out of 10

Score

7 out of 10

Community insights

TrustRadius Insights for Timely are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have made several recommendations for Timely based on their experiences. Users suggest that it is important to ensure that Timely covers all needed features and set it up correctly. They also recommend Timely as a perfect solution for businesses offering both appointment-based services and retail, such as spas, salons, and healthcare providers. Additionally, users believe that Timely can be successfully implemented in any industry, with a particular emphasis on its benefits in real estate for efficient time management and avoiding missed appointments or meetings. Overall, users recommend taking advantage of Timely's capabilities while ensuring it suits specific needs, particularly in industries where appointment scheduling and retail are integral parts of operations like spas, salons, healthcare providers, and real estate.

Reviews

3 Reviews

A Project Managers Best Friend

Rating: 7 out of 10

Incentivized

January 22, 2025

Use Cases and Deployment Scope

We use Timely to track our entire team and what they have been up to. This help me as the project manager to ensure we are staying within our time budget. I can also run reports and see performance. This helps us with our utilization number.

Pros

reports
ease of use
visually appealing

Cons

I have to manually add the hex# for colors every time I add a new sub item to a client (that is so annoying)
The general UX/UI for admin is rough

Likelihood to Recommend

It helps our team keep track of progress on projects - to see if we are under budget or over or right on track. It helps us see (with tags) all the details of projects and where the teams' time goes (that has been very helpful).

Verified User

Project Manager in Marketing (11-50 employees)

Vetted Review

2 years of experience

Timely can save your team

Rating: 8 out of 10

Incentivized

July 30, 2022

Use Cases and Deployment Scope

We use it to manage larger projects that involve longer deadlines and different teams are working on it at the same time. It helps with transparency and creates an easy visualization of progress. Right now my team is using it to track the development of a new course and it involves the UX designers, the educators, and the B.I. department. And it has been important to have a common space to consolidate different approaches to the same project and have clear accountability for each one's contribution.

Pros

Clear visualization of tasks and contribution.
Clear deadlines for each step of the project.
Transparency and communication.

Cons

I really can't think of improvements so far
Because, considering the size of our projects, it perfectly matches our expectations.

Likelihood to Recommend

Timely is well suited for organizing complex projects that require communication, transparency, data access, and monitoring tasks. It also helps with making sure everyone knows the small and day-to-day tasks required from each one, and not only the big picture of the project. In complex projects, it is easy to become frustrated by the amount of work that still needs to be done. Timely breaks it into smaller parts.

Atlas Souza Vieira

Customer Experience in Customer Service at Tera (51-200 employees)

Vetted Review

1 year of experience

View profile

Timely tracks time spent on each projects well

Rating: 8 out of 10

Incentivized

December 13, 2018

Use Cases and Deployment Scope

Since most of our employees work remotely, Timely was implemented to track time spent on different projects. It is used by the entire organization.

Pros

Memory app is certainly useful for Timely. It helps guide me to log time.
Multiple platform support, so I could enter my time on my phone, and on laptops.
Timely has app integration, the most useful app is Microsoft Office365. I can track my time according to my calendar.

Cons

As of now it does not provide recurring events time tracking.
No AI is implemented currently.

Likelihood to Recommend

Timely is suited for organizations that prefer time tracking on remote workers. Timely is not suitable for organizations where the majority of the employees are in office.

Verified User

Analyst in Product Management (201-500 employees)

Vetted Review

1 year of experience

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