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Timely

Score7 out of 10

10 Reviews and Ratings

What is Timely?

Timely is a highly customizable scheduling software designed for booking-based businesses. Its key feature is the provision of a customized calendar, which makes it easier for businesses to manage their appointments and bookings effectively. The platform strives to help businesses deliver an exceptional client experience while growing their income by automating administrative tasks such as appointment scheduling, communication with clients, and sending consultation forms.

Timely provides several functionalities that empower businesses to take control of how they run their business and achieve their goals. For instance, it allows companies to customize client communications, set cancellation policies, block repeat no-show offenders, and manage access to sensitive client information. Timely also offers tools aimed at building a business's reputation and encouraging client loyalty through detailed notes documentation, before-and-after photos records as well as SMS marketing capabilities. Additionally, the platform gives users reporting capabilities that allow them to track performance metrics such as staff utilization rates or product sales among others - this helps facilitate data-driven decision-making processes. Ultimately Timley was created with simplicity in mind so that users can quickly learn its functions without hidden costs or other unnecessary complications.

Categories & Use Cases

A Project Managers Best Friend

Use Cases and Deployment Scope

We use Timely to track our entire team and what they have been up to. This help me as the project manager to ensure we are staying within our time budget. I can also run reports and see performance. This helps us with our utilization number.

Pros

  • reports
  • ease of use
  • visually appealing

Cons

  • I have to manually add the hex# for colors every time I add a new sub item to a client (that is so annoying)
  • The general UX/UI for admin is rough

Return on Investment

  • Helps us stay in budget and make more money that way
  • Helps us see our actual time and can now charge new clients accordingly

Usability

Alternatives Considered

Basecamp

Other Software Used

Basecamp, Notion, Klaviyo

Timely can save your team

Use Cases and Deployment Scope

We use it to manage larger projects that involve longer deadlines and different teams are working on it at the same time. It helps with transparency and creates an easy visualization of progress. Right now my team is using it to track the development of a new course and it involves the UX designers, the educators, and the B.I. department. And it has been important to have a common space to consolidate different approaches to the same project and have clear accountability for each one's contribution.

Pros

  • Clear visualization of tasks and contribution.
  • Clear deadlines for each step of the project.
  • Transparency and communication.

Cons

  • I really can't think of improvements so far
  • Because, considering the size of our projects, it perfectly matches our expectations.

Most Important Features

  • Time table of deadlines
  • Smaller tasks visualization

Return on Investment

  • Productivity increase
  • Team and personal accountability

Other Software Used

Asure Time & Attendance, Futuramo Time Tracker

Timely tracks time spent on each projects well

Pros

  • Memory app is certainly useful for Timely. It helps guide me to log time.
  • Multiple platform support, so I could enter my time on my phone, and on laptops.
  • Timely has app integration, the most useful app is Microsoft Office365. I can track my time according to my calendar.

Cons

  • As of now it does not provide recurring events time tracking.
  • No AI is implemented currently.

Return on Investment

  • It allows me to see how I spent my time on a weekly basis on each projects.
  • It does take time to enter time as of now before AI is implemented in Timely.

Alternatives Considered

Toggl and Solo

Other Software Used

Toggl, Solo