Time Doctor Reviews and Ratings

Rating: 8.8 out of 10

Score

8.8 out of 10

Community insights

TrustRadius Insights for Time Doctor are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly make the following recommendations about Time Doctor:

Users suggest considering more customizable reports to better suit individual needs.
Several users express a desire for improved customer service and faster response times to resolve technical issues.
Some users recommend clarifying the usage and limitations of the software to address any potential invasion of privacy concerns.

These recommendations focus on enhancing customization options, improving customer service, and providing clear information about the software's features and limitations.

Reviews

54 Reviews

Time Doctor helps to track the timeline along with the productivity of the work

Rating: 8 out of 10

Incentivized

January 10, 2024

Use Cases and Deployment Scope

Time Doctor can be integrated with the project management tools to link the time tracking for the projects and the assigned task. It is mainly used for the all bussiness sizes, it is mostly used for the remote works jobs and for the distributed teams for improving the time management for the task or the assigned projects for enhancing the productivity and optimize resource allocation.

Pros

It helps in accurate time tracking
It easily integrated with the Project Management tools
It helps in remote team monitoring

Cons

It can be improved in user interface customization
The built in feedback featured can be added, it will helps the users along with the development team of the software

Likelihood to Recommend

It is well suited for the project management along with the time tracking for the assigned task and the project assigned, it will be very easy to track the project costing along with the time management.

For the small teams, it will not performs well, as the feature will be more expensive for the less work tracking management

Verified User

Analyst in Quality Assurance (1001-5000 employees)

Vetted Review

2 years of experience

Tracking Client Billing for Freelancers

Rating: 8 out of 10

Incentivized

January 3, 2024

Use Cases and Deployment Scope

I use Time Doctor to track the time of the work done as a consultant for the organization. The time is divided into different projects and different tasks so the concerned department can review the time spent on each project (and each task). At the end of the month, the time is converted to a dollar amount and billed using Time Doctor itself.

Pros

Time Management
Time Reporting
Invoice Management

Cons

Better UX while editing time like adding projects on the go
Flexible reporting options like view day-wise and project-wise
Competitive pricing

Likelihood to Recommend

Well suited if you need a way to track time for projects and also provide an interface to customers who can see the details as well as billing. One-stop destination for consultant or freelancer work. Not suited for tracking the productivity of employees.

Verified User

Consultant in Product Management (51-200 employees)

Vetted Review

6 years of experience

Excellent Tool!

Rating: 9 out of 10

Incentivized

July 7, 2021

Use Cases and Deployment Scope

Time Doctor is a game changer! My role in the organization requires a high level of engagement with our clients and the staff members. Engagement is one thing and I have other tasks to do like checking the team's productivity daily, weekly, and monthly. When this was rolled out in the organization, I was very happy because this allows us to measure our productivity at the click of a mouse.

Pros

The timeline report is very helpful for me in checking the team's attendance. When I start my day, I don't have to chat each person in the team to check if they already started working. This report displays a real-time view of online and offline staff in the team.
The desktop application is very easy to use. No drama!
Other reports that we often use in translating productivity is the Total Hours Tracked and the Web and App Usage. Hours Tracked outlines how long a staff member spends working at the computer vs. away and how long their breaks last. Web and App Usage records which websites and applications are used while working so we can track patterns and learn how to keep the team on task.

Cons

When checking/viewing Web and App Usage, I wish there's an option on this page to update or change the app's rating without going to settings page. It will be a lot easier for us to update the ratings on the Web and App Usage.

Likelihood to Recommend

I would certainly recommend Time Doctor. If you are managing a large group, this app is for you! It would certainly save you a lot of time in checking your team's productivity. Working from home or remotely? Not a problem, this tool will certainly be your go-to app in managing your team.

RUBEL TATUNAY

Client Experience Team Leader in Professional Services at Beepo Inc. (201-500 employees)

Vetted Review

2 years of experience

Really good time tracker.

Rating: 6 out of 10

Incentivized

June 29, 2021

Use Cases and Deployment Scope

Time Doctor is used across the entire company. It is supposed to track every company employee's time and work during their shift.

Pros

Track how many clicks per second.
Track keyboard activity per second.
Take screenshots every a corn period of time.
Track total time spent in different tasks.

Cons

Sometimes it would show no activity at all even when there is.
Webcam photo capability is an invasion of privacy; I don't think it should be an option.

Likelihood to Recommend

The software really does a good job tracking employee's work, the time they spend doing a task, the time spent on different websites, and the websites visited. It provides really detailed reports on the use of the computer while on the employees shift.

The software really does its job, but I believe it to be inappropriate at times. People are not robots who spend 8 hours straight on the computer; the Webcam shot capability is too invasive, I do not think it should even be an option. As a tracker it is good, but I also do not believe it increases productivity.

Verified User

Representative in Professional Services (1001-5000 employees)

Vetted Review

2 years of experience

Time Doctor is a helpful tool in an age where working remotely has become a norm

Rating: 10 out of 10

Incentivized

June 29, 2021

Use Cases and Deployment Scope

Time Doctor is being used by our property management company to help track and manage time spent away from the office, whether it being on-site visits, off-site meetings, or working remotely from home or other locations. Many of our meetings with boards and communities take place in the evenings and it is helpful to show how much time is spent on those meetings for those communities.

Pros

It tracks computer activity, yet can be configured to pause while managing personal computer tasks.
It can be edited so that non-computer tasks such as site visits or meetings can be accounted for.
It is very helpful to refer to when submitting time sheets.

Cons

The non-computer task description fields have limits as far as details that can be added.

Likelihood to Recommend

Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.

Paul Joslin

HOA Property Manager at Del Val Property Management (11-50 employees)

Vetted Review

awesome productive app

Rating: 9 out of 10

Incentivized

June 28, 2021

Use Cases and Deployment Scope

We used Time [Doctor] for all employees[.] It was very helpful during COVID-19 through [work from home needs.]

Pros

Photo screenshots
Calculate the exact working minutes
Automated calculations of payrolls

Cons

Decrease the fees slightly
Video recording
Need better synchronization between PC and mobile app

Likelihood to Recommend

Any home working company will need Time [Doctor] or any other app like it[.]

Ahmed Elawady

Founder & CEO in Corporate at BokDoc (11-50 employees)

Vetted Review

1 year of experience

View profile

Best Ever Tracker I Have Used

Rating: 10 out of 10

Incentivized

September 17, 2020

Use Cases and Deployment Scope

As lockdown started in India, we looked for a solution for the issue of user tracking and we got this solution.

Time Doctor is the best solution, and has the best support (technical as well as billing). Initially we were 10 users on trial basis, but we later installed organisation-wide and currently we are more that 30 users running on Time Doctor to track productive hours and unrated hours.

This has helped us to reduce the cost of work, as freelancers were paid on an hourly basis and this application helped us to track more accurately.

Pros

Time Doctor shares the screencast pictures of users so you can check what the end user is doing and if any issue existed in the past and you forget you can check through the screencast options.
For freelancers as well as trainees or new employees, you can increase their productivity.
Best solution for all in one to manage ERP like applications.

Cons

Please add billed hours to end users so hr/admin can decide the cost and pay on the basis of hours.

Likelihood to Recommend

This is the best solution. It continuously increases the productivity of our organisation. We can track on the basis of productivity rating. It is well suited for large and small scale organisations. This helps lower the cost of production & working.

Somnath Chaudhari

IT ADMINISTRATOR in Information Technology at OM Software Pvt Ltd (11-50 employees)

Vetted Review

1 year of experience

The non-techie's best friend!

Rating: 10 out of 10

Incentivized

September 16, 2020

Use Cases and Deployment Scope

TD is used across our organisation to monitor and manage team time resources, productivity, and project investment.

We have also done away with our bio-metric attendance, and reply on TD for monitoring attendance & punctuality across hybrid and roster driven work schedules.

Pros

Manage Time - both in terms of attendance but also productivity. E.g., if too much time is spent on a particular task, the employee concerned can be up-skilled to improve his efficiency.
Allows for non-intrusive yet effective monitoring especially in the case of WFH/Hybrid situations, providing both employees and employers with an accurate record of time and effort invested.

Likelihood to Recommend

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

Don't Use This Tool. Run.

Rating: 1 out of 10

Incentivized

March 2, 2020

Use Cases and Deployment Scope

Time Doctor was introduced to our company when we merged almost 2 years ago. It is used to track the time of each employee for hr purposes and project management purposes. The system is very faulty and super outdated. I would not recommend this system to anyone! Great idea, poorly implemented.

Pros

Upsets you. Time Doctor does a great job making you upset when it glitches out and stops tracking your time.
Not tracking your time. Weird right? Shouldn't time tracking a product track your time? Well, this one doesn't... it attempts it, but it rarely gets it right.
Blowing off support. They do an excellent job never answering your emails or concerns.

Cons

FIX YOUR APP!!! A huge part of my day is spent on the phone and working remotely. I downloaded the app and did everything support told me to fix it. I spent a month testing out everything they told me to get this to work. But no matter what, about 5 minutes into working, the app would stop tracking my time. I spent more time working on the app than on my job.
Update the UX! I was embarrassed for the company when I first opened time doctor. It looked like it was created in the '90s and hadn't been touched since.
Get better support. I had a lot of issues with using this product. Every time I'd reach out it would take several days to get a response. Then the response would be vague and took multiple emails to figure out what they were saying. Terrible support.

Likelihood to Recommend

The idea of Time Doctor is awesome. We wanted to use it to track our hours for HR purposes and then the really exciting thing was tracking the hours we were working on specific projects so we could be more efficient. But the system lagged and glitched out so often that we never were able to get accurate readings on our projects.

Mark Rueckert

Sales Director in Sales at Elemerce (51-200 employees)

Vetted Review

1 year of experience

View profile

Time Doctor Saved My Tail

Rating: 7 out of 10

Incentivized

September 7, 2017

Use Cases and Deployment Scope

We have assistants that work remotely. We have had issues in the past with them logging many hours that should have not been "on the clock" hours. Time Doctor allows accountability for remote work and the screenshots that let me know that they are really staying on task. Both of my employees are using it.

Pros

Screenshots. Very great feature.
Prompts when employee is away...reminding them to clock their time.
Ease of dashboard use.

Cons

No screenshots for mobile use time logging...though I don't know how that would be done anyway. My employee said that Time Doctor was slowing down her computer, so she was logging her time on her phone--but then I couldn't see the screenshots.
Tech support is a little hard sometimes.

Likelihood to Recommend

I don't really have any "less appropriate" scenarios in our usage. It has been just what we needed. I wished I had known about it a year ago.

Hillary Smith

Licensed REALTOR® with The Smith Team in Sales at Texas Ally Real Estate Group, LLC (1-10 employees)

Vetted Review

1 year of experience

View profile

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Reviews and Ratings

Don't Use This Tool. Run.

Rating: 1 out of 10

Incentivized

March 2, 2020

Use Cases and Deployment Scope

Pros

Upsets you. Time Doctor does a great job making you upset when it glitches out and stops tracking your time.
Not tracking your time. Weird right? Shouldn't time tracking a product track your time? Well, this one doesn't... it attempts it, but it rarely gets it right.
Blowing off support. They do an excellent job never answering your emails or concerns.

Cons

FIX YOUR APP!!! A huge part of my day is spent on the phone and working remotely. I downloaded the app and did everything support told me to fix it. I spent a month testing out everything they told me to get this to work. But no matter what, about 5 minutes into working, the app would stop tracking my time. I spent more time working on the app than on my job.
Update the UX! I was embarrassed for the company when I first opened time doctor. It looked like it was created in the '90s and hadn't been touched since.
Get better support. I had a lot of issues with using this product. Every time I'd reach out it would take several days to get a response. Then the response would be vague and took multiple emails to figure out what they were saying. Terrible support.

Likelihood to Recommend

Mark Rueckert

Sales Director in Sales at Elemerce (51-200 employees)

Vetted Review

1 year of experience

View profile